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Area Collection Manager- Manager -Jaipur - Lending Collections

Paytm

onsite,Jaipur, RajasthanManagementFull-time
Before you apply

Role details

The practical picture
Work arrangement
Onsite
Employment
Full-time

Work & location

Office locations
Jaipur, Rajasthan, India, Jaipur, Rajasthan, IN

Experience & eligibility

Education
Graduation/ Post Graduation preferred
Experience
More than 5 years of relevant experience in Collections role
Skills
  • People Management Skills
  • Collection Management
  • Negotiation Skills
  • Communication Skills
  • Performance Monitoring
  • Legal/Police Coordination

Inside the role

Department
Collections
Role signal brief

The role, at a glance

Extracted from the source posting · 95% confidence

The Area Collection Manager is responsible for leading collection targets and managing a large team of collection officers in Jaipur. The role requires oversight of agency productivity, performance monitoring, and handling of legal or police-related issues in collection activities.

What you need

  • More than 5 years of relevant experience in Collections role
  • People Management Skills
  • Negotiations skills
  • Excellent Communication Skills

What you will own

  • Lead the collections target and control collection flow for specified area
  • Handle large team of collection officers, their productivity and performance
  • Achieve Collection targets of the area assigned, control flow cases and focus on non starters
  • Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team
  • Monitoring performance against set parameters and weekly review with Collection executives
Core skills
People Management SkillsCollection ManagementNegotiation SkillsCommunication SkillsPerformance MonitoringLegal/Police Coordination
Internal freshness window ends Oct 21, 2026
View source evidence
  • category “Handle large team of collection officers, their productivity and performance”
  • department “Lending Collections”
  • education_requirements “Graduation/ Post Graduation preferred”
  • employment_types “Job title: Area Collection Manager- Manager -Jaipur - Lending Collections”
  • experience_months “More than 5 years of relevant experience in Collections role”
  • job_locations “Job location: onsite,Jaipur, Rajasthan”
  • must_have “More than 5 years of relevant experience in Collections role”
  • skills “People Management Skills”
  • workplace_type “Job location: onsite,Jaipur, Rajasthan”
people management skillscollection managementnegotiation skillscommunication skills
Role brief
About Us:  Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners. About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.
About the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance. Expectations/ Requirements:
1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. 2. Ensured documented feedback. 3. Ensure Adequate feet on Street availability/bucket wise /segment wise 4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team 5. Monitoring performance against set parameters and weekly review with Collection executives. 6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE 7. Support Collection officers in legal /Police issues/Collection Activities Superpowers/ Skills that will help you succeed in this role: 1. People Management Skills2. More than 5 years of relevant experience in Collections role3. Demonstrated Success and achievement orientation 4. Excellent Communication Skills 5. Negotiations skills - strong bias for driving results in a High performance environment 6. Strong Relationship and Leadership skills 7. Working Knowledge of Computers
Education: Graduation/ Post Graduation preferred Why join us:
1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities3. A solid 360-degree feedback from your peer teams on your support of their goals4. Respect, that is earned, not demanded from your peers and manager Compensation:
If you are the right fit, we believe in creating wealth for youWith enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!