Extracted from the source posting · 90% confidence
This onsite store manager role at Gopuff in Philadelphia is responsible for directing all warehouse operations, including deliveries, inventory, and equipment. The candidate will drive financial performance and KPIs while ensuring compliance with legal and company policies.
What you need
8+ years of managing and leadership experience
5 years experience with a fast-paced environment
Experience leading a blended workforce of W2 and 1099 employees
Retail, warehouse, logistics, military, restaurant or equivalent experience
Strong written and verbal communication skills
Strong skills with conflict resolution
What you will own
Plans, directs, and is accountable for all warehouse operations including, deliveries, inventory, equipment, and systems
Drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order
Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved
Responsible for ensuring compliance with gopuff and legal policies, procedures, and regulations for the warehouse
Implementing and monitoring Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews
Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team
Core skills
Warehouse Operations ManagementLeadershipPerformance ImprovementConflict ResolutionFinancial Performance ManagementComplianceHuman Resource ManagementTeam Development
8+ years of managing and leadership experience, minimum of 5 years experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees.
Retail, warehouse, logistics, military, restaurant or equivalent experience
Beer/liquor store experience strongly preferred
Bachelor’s degree, preferable
Strong written and verbal communication skills
Strong skills with conflict resolution
Strong skills with team development and engagement
Ability to lead in an ever-changing environment
Proven track record of being a change agent with improving processes and efficiencies
Ability to work with fluid schedules; being available during peak hours of operation (5pm - 12am) and visiting warehouse on Friday, Saturday, and Sunday once or twice per month
Possesses a customer-first mindset
Team-oriented mentality
Responsibilities
Plans, directs, and is accountable for all warehouse operations including, deliveries, inventory, equipment, and systems
Fanatically drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.
Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved
Responsible for ensuring compliance with gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports
Implementing and monitoring Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews
Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring confidentiality of information, documentation and assigned records
Teach and train the site leadership in controlling expenses and labor to ensure expenses adhere to the budget and sales volume
Create and implement plans to improve the financial performance of the warehouse
Additional
At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes. And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you’re hearing? Then join us on Team Blue. Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
