RemoteWLBRemote only
Before you apply

Role details

The practical picture
Work arrangement
Hybrid
Employment
Full-time

Work & location

Office locations
Morristown, NJ United States of America, US
Role signal brief

The role, at a glance

Extracted from the source posting · 95% confidence

Arch Insurance Group seeks a Claims Examiner to manage medium-severity commercial general liability claims across the United States. The role involves assessing coverage, negotiating resolutions, and recommending reserves from one of five office locations. It requires a bachelor's degree, 3-5 years of casualty claims experience, and active adjuster licensing.

Remote scope
Hybrid work across multiple US office locations
Time zones
United States
Compensation
USD 61,900–124,000 / year

What you need

  • Bachelor's degree
  • 3-5 years experience in Casualty claims
  • Adjuster licensing in applicable states
  • Commercial general liability claims management
  • Coverage issue assessment
  • Litigation materials review

What you will own

  • Manage commercial general liability claims for medium severity
  • Identify and assess coverage issues and draft coverage position letters
  • Develop and implement resolution strategies to mitigate indemnity and expense exposures
  • Investigate claims and review insured materials, pleadings, and documents
  • Analyze coverage, liability, and damages to recommend reserves
  • Negotiate resolution of claims and retain counsel when necessary
Core skills
Commercial Liability ClaimsCoverage AnalysisLitigation ReviewNegotiationReservingInsurance AdjustingMicrosoft OfficeCommunication
Internal freshness window ends Oct 22, 2026
View source evidence
  • salary “Atlanta: $61,900 - $96,100/year Philadelphia/Hartford: $71,900 - $111,700/year For Morristown/JC/NYC/Long Island: $79,900 - $124,000/year”
  • location “Job location: Morristown, NJ United States of America; New York, NY United States of America; Alpharetta, GA United States of America; Philadelphia, PA United States of America; Garden City, NY United States of America”
  • remote_scope “#LI-HYBRID”
  • applicant_location_requirements “Travel to and from locations within the United States to attend mediations, trials, and other proceedings relevant to the resolution of the matter”
  • timezone_requirements “Travel to and from locations within the United States to attend mediations, trials, and other proceedings relevant to the resolution of the matter”
  • must_have “Bachelor’s degree required. Three to five (3-5) years of working experience with a primary and or excess carrier supporting commercial accounts for Casualty claims; with Casualty and Construction a plus”
  • company_remote_policy “#LI-HYBRID”
  • employment_types “#LI-SW1”
  • job_locations “Morristown, NJ United States of America; New York, NY United States of America; Alpharetta, GA United States of America; Philadelphia, PA United States of America; Garden City, NY United States of America”
  • department “opening with the Claims Division”
  • qualifications “Exceptional communication (written and verbal), evaluating, influencing, negotiating, listening, and interpersonal skills”
  • workplace_type “#LI-HYBRID”
  • benefits “comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching”
  • travel_requirements “Willing and able to travel 10%”
  • identifier “#LI-SW1”
commercial liability claimscoverage analysislitigation reviewnegotiation
Role brief

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Position Summary

Arch Insurance Group Inc., AIGI, has an opening with the Claims Division on the Mid Corp Casualty Team as a Claims Examiner, Casualty.  In this role, the responsibilities include actively managing commercial general liability claims for medium severity, and general liability, as well as the associated excess and umbrella policies, in jurisdictions throughout the United States.

Responsibilities

  • Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel, when necessary, as well as review coverage counsel's opinion letters and analysis

  • Develop and implement strategy relative to coverage issues which correlate with the overall strategy of matters entrusted to the handler's care

  • Develop and implement timely and accurate resolution strategies to ensure mitigation of indemnity and expense exposures

  • Maintain contact with any/all associated claims carrier(s)’ claims staff, business line leader, underwriter, defense counsel, program manager, and broker to communicate developments and outcomes as necessary

  • Investigate claims and review the insureds' materials, pleadings, and other relevant documents

  • Identify and review each jurisdiction's applicable statutes, rules, and case law

  • Review litigation materials including depositions and expert's reports

  • Analyze and direct risk transfer, additional insured issues, and contractual indemnity issues 

  • Retain counsel when necessary and direct counsel in accordance with resolution strategy

  • Analyze coverage, liability and damages for purposes of assessing and recommending reserves

  • Prepare and present written/oral reports to senior management setting forth all issues influencing evaluations and recommending reserves 

  • Travel to and from locations within the United States to attend mediations, trials, and other proceedings relevant to the resolution of the matter

  • Negotiate resolution of claims

  • Select and utilize structure brokers

  • Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to inquiries from the insured, counsel, underwriters, brokers, and senior management regarding claims

Experience & Required Skills

  • Exceptional communication (written and verbal), evaluating, influencing, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines

  • Strong time management and organizational skills

  • Demonstrated ability to take part in active strategic discussions

  • Demonstrated ability to work well independently and in a team environment

  • Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint and Word

  • Willing and able to travel 10% 

Education

  • Bachelor’s degree required.

  • Three to five (3-5) years of working experience with a primary and or excess carrier supporting commercial accounts for Casualty claims; with Casualty and Construction a plus

  • Proper & active adjuster licensing in all applicable states

#LI-SW1

#LI-HYBRID

For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

$79,900 - $124,000/year

  • Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.

  • Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.

     

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

14400 Arch Insurance Group Inc.