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Client Relationship Consultant I

Bannerbank

onsite,Lake Oswego, OregonCustomer ServiceFull-time
Salary19USD-24.5USD
Before you apply

Role details

The practical picture
Employment
Full-time
Role signal brief

The role, at a glance

Extracted from the source posting · 95% confidence

Banner Bank is seeking an entry-level Client Relationship Consultant I for onsite work at their Richland, Washington branch. The role involves greeting clients, processing financial transactions, consulting on banking products, and building client relationships to support sales and service activities. The position targets candidates with high school diploma or GED and entry-level banking experience, with compensation ranging from $19.00 to $24.50 per hour.

Compensation
USD 19–25 / hour

What you need

  • High School Diploma or G.E.D.
  • Entry-level experience in teller, banking, or sales roles with established goals

What you will own

  • Engage clients with exceptional service while supporting sales and service activities
  • Process routine financial transactions including deposits, withdrawals, check cashing, and loan payments
  • Balance cash drawer with precise currency and coin handling
  • Consult with clients to understand needs and introduce products, services, and digital banking tools
  • Identify opportunities to expand relationships and make referrals to Commercial Lending, Treasury Management, Mortgage Lending, and Investment Services
  • Open new accounts, maintain existing accounts, and resolve account issues while ensuring compliance
Core skills
Client serviceFinancial transaction processingCash handlingRelationship buildingSales and referralsComplianceMicrosoft OutlookCommunication
Internal freshness window ends Oct 21, 2026
View source evidence
  • location “onsite,Richland, Washington”
  • salary “Targeted starting salary range (based on experience): $19.00 - $24.50”
  • must_have “You have a High School Diploma or G.E.D. (Required).”
  • must_have “You bring entry-level experience in teller, banking, or sales roles with established goals (Required).”
  • must_have “An equivalent combination of education and experience can be considered in lieu of a degree.”
client servicefinancial transaction processingcash handlingrelationship building
Role brief
More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years.   With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.   As a Client Relationship Consultant, you’ll be the welcoming face of our branch and a trusted partner for our clients. Your work helps people confidently navigate their financial lives while supporting strong, lasting relationships with our bank. Every interaction is an opportunity to create a positive experience and make a meaningful impact.  

In this role you'll

  • Engage clients with exceptional service while supporting a wide range of sales and service activities.
  • Process routine financial transactions with accuracy and efficiency, including deposits, withdrawals, check cashing, and loan payments.
  • Balance your cash drawer with precise currency and coin handling.
  • Consult with clients to understand their needs and introduce products, services, and digital banking tools that support their goals.
  • Identify opportunities to expand relationships and make referrals to partners across Commercial Lending, Treasury Management, Mortgage Lending, and Investment Services.
  • Proactively communicate with clients to educate, resolve concerns, strengthen loyalty, and gather feedback.
  • Hold appointments to identify client needs, provide solutions, and support their financial success.
  • Open new accounts, maintain existing accounts, and resolve account issues while ensuring compliance with policies, procedures, and regulations.
  • Support branch lending processes by answering questions, completing applications, and preparing accurate documentation.

    • What we're looking for

  • You have a High School Diploma or G.E.D. (Required).
  • You bring entry-level experience in teller, banking, or sales roles with established goals (Required).
  • An equivalent combination of education and experience can be considered in lieu of a degree.

    • What helps you shine

  • You enjoy helping clients and excel at building relationships through strong communication and interpersonal skills.
  • You’re confident discussing banking products and services and can recognize opportunities to recommend solutions.
  • You’re skilled at multitasking and can adapt quickly to evolving client and branch needs.
  • You have a basic understanding of retail banking products, policies, and systems.
  • You can review financial information, including credit data, to identify client needs and suggest options.
  • You are comfortable with Microsoft Outlook, Word, and other business tools.
  • You demonstrate professionalism in person, over the phone, and via email.
  • You can lift up to 25 pounds as part of the role.

    • Our Company Values

  • Do the right thing
  • Mutual respect
  • Honesty and integrity
  • Accountability

    • What Our Team Says

  • "I have the opportunity to learn and grow every day in my current role. I love the work life balance, knowing that we work hard, and strive for high performance but we are celebrated." – Glassdoor review

    • Compensation & Benefits

  • Targeted starting salary range (based on experience): $19.00 - $24.50
  • Annual incentive potential
  • Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
  • Paid vacation time, sick time and 11 company paid holidays
  • 401k (with up to 4% match)
  • Tuition reimbursement

    • Additional

    Please take time to review Banner Bank's Consent & Privacy notice before applying.   Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.   Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.