Remote role · collecti

Collections Manager - Team Lead - Lending Collections

Paytm

onsite,Ahmedabad, Gujarat Management Full-time

Checked 7 hours ago

Before you apply

Role details

The practical picture

Employment: Full-time

Inside the role

Qualifications: 3+ years of relevant experience in Collections role Excellent communication skills Demonstrated success and achievement orientation Strong negotiation skills Strong relationship skills Working knowledge of computers

Role signal brief

The role, at a glance

Extracted from the source posting · 95% confidence

The Collections Manager - Team Lead role at Paytm in Ahmedabad involves achieving lending collection targets for a specified area. The candidate will manage collection flow, focus on non-starter cases, and ensure adequate field force availability. The position requires over three years of relevant collections experience and strong communication and negotiation skills.

What you need

3+ years of relevant experience in Collections role
Excellent communication skills
Demonstrated success and achievement orientation
Strong negotiation skills
Strong relationship skills
Working knowledge of computers

What you will own

Achieve collection targets for the assigned area and control collection flow
Focus on non-starter cases to improve collection outcomes
Ensure documented feedback is provided for collection activities
Ensure adequate field availability (feet on street) bucket-wise and segment-wise
Observe accounts to identify overdue payments
Report collection activity and address client queries

Core skills

Collections ManagementTarget AchievementNegotiationCustomer Relationship ManagementDebt RecoveryComputer Literacy

collections management target achievement negotiation customer relationship management

Role brief

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.
About the role: Achieve the collections target and control collection flow for specified area. Expectations/ Requirements:
1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. 2. Ensured documented feedback. 3. Ensure Adequate feet on Street availability/bucket wise /segment wise. Superpowers/ Skills that will help you succeed in this role: 1. More than 3 years of relevant experience in Collections role.2. Demonstrated Success and achievement orientation. 3. Excellent Communication Skills. 4. Negotiations skills - strong bias for driving results in a High performance environment. 5. Strong Relationship skills. 6. Working Knowledge of Computers.
Education: Graduation/ Post Graduation preferred.
Why join us:We offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!
Compensation:If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.