RESPONSIBILITIES
- Supporting collections efforts for Podium's USA based customers.
- Analyze customer data to determine collectability of account balances
- Communicate regularly with customers to facilitate on-time payment
- Follow up with past due customers to collect outstanding accounts receivable
- Communicate clearly and effectively with other departments the results of collections efforts
- Assist in managing relationship and communication with third-party collections agencies as necessary
- Assist in collections-related data analysis and forecast churn levels related to delinquent billing
- Assist in month-end process by giving input to other members of the accounting team
- Conduct ad hoc financial/operational analysis as required
- Assist with other accounting/finance projects as necessary
REQUIREMENTS
- MUST SPEAK ENGLISH FLUENTLY
- Geographically based in the Philippines
- 1-2 years related collections experience
- Bachelor’s degree in accounting or similar field preferred
- SaaS industry experience preferred
- Strong work ethic, eagerness to learn and adaptability to a fast paced environment
- Excellent interpersonal, decision-making and analytical abilities
- Exceptional verbal and written communication skills
- Eager, quick learner with strong teamwork spirit
- Attention to detail with the ability to manage multiple projects simultaneously
- Strong knowledge of Excel
Contractual Pay
- Contractual Pay $61.20 USD daily rate for 40 hours/week.