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Communications Manager

Zepz

CommunicationsPRContent CreationBusiness AcumenFintech
Role brief

About the Role

We are seeking a Communications Specialist with strong business acumen to join our team, driving impactful communication that aligns with our ambitious goals and resonate with global and diverse audiences. You will play a critical role in writing effective communications both internally and externally , bridging complex financial and technological concepts with compelling, accessible narratives. This role requires a strategic and pragmatic thinker and do-er who understands the intersection of business, finance, and communications and thrives in a fast-moving, high-growth environment.

Key Responsibilities

  1. Communication Strategy and Planning:
    • Develop and execute a robust communications strategy aligned with business objectives, ensuring clarity, consistency, and impact across all channels.
  2. Business and Stakeholder Alignment:
    • Collaborate closely with senior leadership to understand business priorities, translating them into actionable communication plans.
    • Build strong relationships with internal and external stakeholders, including PR agency
  3. Content Creation and Messaging:
    • Craft high-quality, engaging content, including Simplify complex fintech concepts into compelling narratives that align with brand messaging and business objectives.
  4. Media Relations and PR:
    • Working with PR agency to cultivate relationships with key media outlets and industry journalists to secure impactful coverage.
    • Develop and manage press materials and responses, ensuring alignment with strategic goals.
  5. Internal Communications:
    • Partner with People team and leadership to design and deliver internal communications that inspire, inform, and align employees with company goals.
  6. Crisis and Issues Management:
    • Lead communications efforts during critical business moments, ensuring clear and timely messaging to mitigate risks and protect the brand.
  7. Data-Driven Decision Making:
    • Monitor the effectiveness of communication strategies using KPIs and analytics, continuously refining approaches to maximise impact.

What we are looking for

  • Experience:
    • Experience in internal communications, corporate communications, or PR, with a strong preference for fintech, financial services, or technology.
  • Skills:
    • Exceptional writing and storytelling skills, with the ability to translate business strategy into clear, engaging narratives.
    • Strong business acumen with a deep understanding of financial and operational concepts.
  • Attributes:
    • A proactive, problem-solving mindset with the ability to work under pressure and manage competing priorities in a fast-paced environment.
    • Exceptional relationship-building skills, with the ability to influence and collaborate across levels and functions.
  • Education:
    • Degree in Communications, Business, Marketing, Journalism, or a related field