Software implementation consultant role at Veeva Systems supporting CRM platform deployment for life sciences clients. This remote position requires 3+ years consulting experience and involves customer workshops, solution design, and hands-on technical implementation of Vault CRM.
- Remote scope
- Work Anywhere company allowing flexibility between home and office; no work location requirement if in close proximity to airport and able to meet future travel requirements
- Compensation
- USD 70,000–140,000 / year
What you need
- 3+ years of demonstrated consulting or equivalent experience
- Proven track record meeting with senior management and executives as a subject matter expert
- Ability to articulate complex concepts to diverse audiences
- Strong presentation and solution design skills
What you will own
- Lead discovery workshops to align customer requirements with best practices and drive solution design
- Translate complex technical concepts for audiences at varying levels of technical understanding
- Develop and leverage expertise in Veeva's Vault platform
- Plan, manage, and execute application build, test, and deploy activities
- Create project deliverables and establish process standards
- Establish ongoing support and post-go-live application changes
Core skillsVeeva VaultCRMSolution designConsultingPresentationProject managementRequirements gatheringData migrationTestingUAT
Remote policyAs a Work Anywhere company, Veeva supports flexibility to work from home or in the office; no work location requirement if candidate is in close proximity to an airport and able to meet future travel requirements.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Vault CRM is bringing next-generation technology that provides customers with a fast path to AI. Our CRM product helps leverage AI to work smarter and faster, increase productivity, streamline processes, and facilitate critical HCP relationships. We are looking for consultants who want to bring the newest technology to the Life Sciences industry.
We are currently hiring for our implementation and post-implementation teams. Our ideal candidate will partner with our customers to ensure they are leveraging the full capabilities of solutions. We want team players who are focused on delivering exceptional customer success, thrive as a self-starter, and are excited to push the envelope. This is a technical hands-on role requiring system solutioning, user setup, and technical troubleshooting day in and day out (no coding required).
This is a remote, full-time permanent role with Veeva. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.
What You'll Do
Lead customers in the process of discovery workshops that align with best practices and drive to solutions based on requirements
Take complex client and solution concepts and articulate them to audiences of varying perception levels to provide application expertise and knowledge
Develop and leverage expertise in our Vault platform
Plan, manage, and perform application build, test, and deploy activities
Identify and monitor interdependencies between various program or project workstreams
Create project deliverables and standards (e.g., including process standards)
Plan and establish after-go-live activities including ongoing support and ongoing application changes to align to full capabilities
Requirements
3+ years of demonstrated consulting or equivalent experience
Proven track record meeting with senior management and executives as a subject matter expert
Ability to take complex client and vendor concepts and articulate them to audiences of varying perception levels
Strong presentation and solution design skills
Travel requirements depend on the team and can be aligned based on personal requirements with post-implementation being a non-travel role and implementation being travel up to 25%
Nice to Have
Experience working with life sciences customers (pharmaceutical, biotechnology, medical/diagnostic devices)
Industry experience in Life Sciences, Healthcare or CRM
Interviewing with Veeva
We value your time and believe in a transparent hiring process. Here is the process you can expect.
Follow the application process and submit your resume.
Within 3 days, you will receive a link to a personality assessment administered by a third party.
Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
If moving to the interview stage, the process is as follows:
- A conversation with the hiring manager
- A practical case exercise
- A final conversation with our group's Senior Leader.
Once all interviews are complete, the manager will be in touch with a final decision.
Perks & Benefits
Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program
Compensation
Base pay: $70,000 - $140,000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
Additional
#LI-Remote
#LI-Associate
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
