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Customer Implementation Engineer

FindMine

remote,New York, NYCustomer Service
Role brief

Description

Overview
Findmine Inc. seeks an Implementation Engineer with expertise in Python programming and experience handling large data and commerce product feeds. This pivotal role focuses on effectively onboarding new clients, requiring close collaboration with our account management team. You'll be responsible for setting up client profiles in our system and MongoDB database, and managing ETL of client commerce product feeds, ensuring they align with client-specific business rules, and normalization based on system requirements.

We value individuals who are adept at working within an existing codebase, quick learners, and able to follow established design patterns. The ideal candidate is adaptable to client needs, skilled at refining onboarding processes, and excels in communication, particularly with account management teams. Familiarity with Notion, our knowledge base platform, is beneficial.

Overview
Findmine Inc. seeks an Implementation Engineer with expertise in Python programming and experience handling large data and commerce product feeds. This pivotal role focuses on effectively onboarding new clients, requiring close collaboration with our account management team. You'll be responsible for setting up client profiles in our system and MongoDB database, and managing ETL of client commerce product feeds, ensuring they align with client-specific business rules, and normalization based on system requirements.

We value individuals who are adept at working within an existing codebase, quick learners, and able to follow established design patterns. The ideal candidate is adaptable to client needs, skilled at refining onboarding processes, and excels in communication, particularly with account management teams. Familiarity with Notion, our knowledge base platform, is beneficial.

Technical Skills

  • Advanced Python programming skills
  • MongoDB expertise and familiarity with similar technologies
  • Knowledge in product data management and feed processing
  • Basic understanding of backend technologies and integrations
  • Experience with API integrations
  • Proficiency in Git

    • Nice to Haves

  • Client-facing or support role experience
  • Experience with large data sets and system optimization
  • Knowledge of JavaScript

    • Requirements

  • Proficiency in Python, focusing on data processing and API integrations
  • Experience with telemetry data collection and product feeds, ideally in retail or e-commerce
  • Strong understanding of database management, particularly MongoDB
  • Excellent analytical and problem-solving abilities
  • Comfort in handling large data sets
  • Commitment to code quality, test coverage, and shipping high-quality code
  • Flexible and adaptable in a dynamic startup environment

    • Responsibilities

  • Collaborate with account management for efficient and effective client onboarding
  • Configure client information in our MongoDB database
  • Assist in the ingestion and integration of product feeds, adhering to business rules
  • Develop and maintain data processing scripts and integration tools using Python
  • Analyze and assess client requirements for data ingestion to enhance system performance
  • Handle repetitive tasks with precision and attention to detail

    • FindMine is an award-winning retail technology leader, leveraging machine learning to automate and enhance the creation of on-brand content. We are at the forefront of a consumer behavior shift where brand identity is the measure by which brands live or die, and we’re redefining how brands like Lululemon, Rent the Runway, and Vineyard Vines communicate their identity, driving increased revenue, conversion, and average order values.

    Recognized for our innovation, FindMine has been featured by Women's Wear Daily, CBInsights, Fox, VentureBeat, National Retail Federation, and is a Gartner “Cool Vendor”. We’re an equal opportunity employer and a winner of Mogul’s Top Places to Work for Millennial Women. We value a diverse workforce. Women, people of color, members of the LGBTQ+ community, individuals with disabilities, and veterans are strongly encouraged to apply.