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Remote role · design-l

Design Lead, Consumer

Maven Clinic

Remote-USDesignFull-time
SalaryUSD 195,000–230,000 / year
Before you apply

Role details

The practical picture
Base compensation

USD 195,000–230,000 / year

Work arrangement
Fully remote
Employment
Full-time
Eligible locations
United States · United States · United States · United States · United States · United States

Work & location

Remote policy
Maven operates teams primarily from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., with a policy balancing remote work flexibility with face-to-face interaction through required onsite days and quarterly Work Together Days.
Office attendance
San Francisco/Bay Area: 'we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities.' New York City office: 'we require team members to work onsite three days a week (Tuesday, Wednesday, Thursday).'
Remote scope
Candidates based in the United States, with a strong preference for San Francisco. Teams operate from specific US cities with required onsite or quarterly in-person collaboration days.

Experience & eligibility

Experience
7 years minimum
Skills
  • Product Design
  • UX Research
  • Prototyping
  • Systems Thinking
  • D2C Design
  • AI-Native Workflow
  • Team Management
  • Data-Driven Design

Compensation & benefits

Benefits
Employer-covered health, dental, and insurance plan options

Inside the role

Seniority
Lead
Role signal brief

The role, at a glance

Extracted from the source posting · 95% confidence

Maven Clinic seeks a founding Product Design Lead to build and scale its direct-to-consumer healthcare platform, focusing on GLP-1, hormone care, and 30+ specialties for women. The role involves leading a senior design team, owning 0→1 product development and continuous optimization of live consumer journeys, and working at the intersection of consumer growth, healthcare access, and trust-sensitive design. Candidates must have 7+ years of product design experience, formal team management experience, and a strong hands-on design craft across UX, prototyping, visual design, and responsive web.

Remote scope
Candidates based in the United States, with a strong preference for San Francisco. Teams operate from specific US cities with required onsite or quarterly in-person collaboration days.
Compensation
USD 195,000–230,000 / year

What you need

  • 7+ years of product design experience
  • Experience formally managing or leading design teams
  • Strong hands-on product design craft across UX, prototyping, visual design, mobile apps, and responsive web
  • Portfolio showing D2C product design leadership, systems thinking, data-driven decision-making, high-quality execution, and measurable product impact
  • Experience designing products where trust, comprehension, eligibility, pricing, access, personal data, or complex decision-making play a central role
  • Experience with growth, onboarding, conversion, activation, retention, cross-sell, monetization, or lifecycle journeys, informed by research, data and experimentation

What you will own

  • Lead a small team of senior Product Design/UXR practitioners in a player-coach role with formal line management responsibility
  • Own high-priority product design work directly while building and scaling Maven's direct-to-consumer healthcare experiences
  • Define new consumer healthcare journeys, shape concepts, prototype, and bring new offerings to market (0→1 development)
  • Improve existing consumer funnels, onboarding, eligibility, pricing, payment, prescription, activation, retention, and cross-sell experiences through research, experimentation, data, and design craft
  • Partner closely with Product, Engineering, Growth, Data, Clinical, Legal, Operations, and Support teams
Core skills
Product DesignUX ResearchPrototypingSystems ThinkingD2C DesignAI-Native WorkflowTeam ManagementData-Driven Design

Remote policyMaven operates teams primarily from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., with a policy balancing remote work flexibility with face-to-face interaction through required onsite days and quarterly Work Together Days.

View source evidence
  • location “This is a remote role open to candidates based in the United States”
  • remote_scope “This is a remote role open to candidates based in the United States, with a strong preference for those based in San Francisco.”
  • applicant_location_requirements “For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities.”
  • salary “The base salary range for this role is $195,000-$230,000 per year.”
  • must_have “7+ years of product design experience, including complex consumer product journeys and 0→1 product growth.”
  • nice_to_have “Experience in healthcare, women's health, telehealth, digital health, insurance, fintech, marketplaces, consumer subscriptions, or another regulated or trust-sensitive domain.”
  • company_remote_policy “Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C.”
  • workplace_type “This is a remote role open to candidates based in the United States”
  • benefits “On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:”
  • attendance_requirement “For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities.”
  • employment_types “US-based, full-time employees”
  • department “Department: Product Design”
  • experience_months “7+ years of product design experience”
  • seniority “founding Product Design Lead”
  • skills “Strong hands-on product design craft across UX, prototyping, visual design, mobile apps, and responsive web.”
product designux researchprototypingsystems thinking
Role brief

Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com

An award-winning culture working towards an important mission –  Maven Clinic is a recipient of over 30 workplace and innovation awards, including: 

  • TIME 100 Most Influential Companies (2023, 2026)
  • Fortune Change the World (2024)
  • CNBC Disruptor 50 List (2022, 2023, 2024)
  • Fortune Best Workplaces for Millennials (2024)
  • Fortune Best Workplaces in Health Care (2024)
  • Fast Company Most Innovative Companies (2020, 2023)
  • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)

About the role

We have recently launched our direct-to-consumer platform that gives women access to GLP-1 care, hormone care, and 30+ healthcare specialties, connecting metabolic, hormonal, reproductive, mental, and physical health in one care experience. We are building for women who are tired of fragmented care, unclear pricing, limited follow-up, and healthcare experiences that treat each symptom or life stage in isolation.

What You'll Do:

  • We’re looking for a founding Product Design Lead to help build and scale Maven’s direct-to-consumer healthcare experiences.
  • This role sits at the intersection of consumer growth, healthcare access, product craft, AI-native ways of working, and trust-sensitive design.
  • It is a hands-on player-coach role with formal line management responsibility. You’ll lead a small team of senior Product Design/UXR practitioners while also owning high-priority product design work yourself.
  • You’ll report to the General Manager, Consumer and partner closely with Product, Engineering, Growth, Data, Clinical, Legal, Operations, and Support teams.
  • You will help Maven compete in a fast-moving and highly competitive consumer healthcare market while staying true to what makes Maven different: connected, clinically responsible, whole-person care for women.
  • You will be designing for users who are actively comparing options, making decisions quickly, weighing affordability, navigating uncertainty, and deciding whether they trust Maven enough to start and continue care.
  • The work will span both 0→1 product development and continuous optimization of live consumer journeys. You’ll help define new journeys, shape concepts, prototype, and bring new consumer healthcare offerings to market, while also improving existing funnels, onboarding, eligibility, pricing, payment, prescription, activation, retention, and cross-sell experiences through research, experimentation, data, and design craft.

What You'll Bring:

  • 7+ years of product design experience, including complex consumer product journeys and 0→1 product growth.
  • Experience formally managing or leading design teams.
  • Strong hands-on product design craft across UX, prototyping, visual design, mobile apps, and responsive web.
  • A portfolio showing D2C product design leadership, systems thinking, data-driven decision-making, high-quality execution, and measurable product impact.
  • Experience designing products where trust, comprehension, eligibility, pricing, access, personal data, or complex decision-making play a central role.
  • Experience with growth, onboarding, conversion, activation, retention, cross-sell, monetization, or lifecycle journeys, informed by research, data and experimentation.
  • A strong AI-native workflow and informed opinions on how AI can improve design quality, team capacity, and business value.

We’d especially love to see

  • Experience in healthcare, women’s health, telehealth, digital health, insurance, fintech, marketplaces, consumer subscriptions, or another regulated or trust-sensitive domain.
  • Experience designing products involving insurance, benefits, prescriptions, clinical eligibility, payments, care navigation, or personal health information.
  • Experience designing in a competitive direct-to-consumer category where acquisition, conversion, trust, differentiation, and retention all matter.

This is a remote role open to candidates based in the United States, with a strong preference for those based in San Francisco.

The base salary range for this role is $195,000-$230,000 per year. You will also be entitled to equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week  (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.

At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.

Benefits That Work For You

Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:

  • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
  • Whole-self care through wellness partnerships
  • Hybrid work, in office meals, and work together days 
  • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
  • Annual professional development stipend and access to a personal career coach through Maven for Mavens
  • 401K matching for US-based employees, with immediate vesting

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. 

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.