Description
StackAdapt is hiring a Client Services leader for the Enterprise revenue organization. Reporting to the SVP of Client Services, the Director of Enterprise Client Services will oversee a global team of Account Managers and Platform Strategists. This individual will partner closely with the VP, Enterprise to devise and implement a multi-year plan to grow the Enterprise business at StackAdapt.
StackAdapt is a Remote-First company and we are open to candidates located in North America.
StackAdapt is hiring a Client Services leader for the Enterprise revenue organization. Reporting to the SVP of Client Services, the Director of Enterprise Client Services will oversee a global team of Account Managers and Platform Strategists. This individual will partner closely with the VP, Enterprise to devise and implement a multi-year plan to grow the Enterprise business at StackAdapt.
StackAdapt is a Remote-First company and we are open to candidates located in North America.
What you'll be doing:
Oversee the global Enterprise Client Services team across Account Management and Platform Strategy to scale the Enterprise businessTake a proactive approach working with Brands, Agencies, and Holding Companies in planning and scaling the business to achieve high growth plans and optimal performanceDrive vision and purpose and take a multi-year view in decision-making, strategy and execution. Fully own the client support structure and portfolio product needs along with translating the needs of our clients and informing our product strategyEnsure the management team is aligned in assigning accounts and planning the organization for the long termProactive in attracting and retaining top talent and ensuring the development of talent at all levels within the team. Unblock and resolve issues that are impacting the team’s ability to hit goals by collaborating with cross-functional leadership and optimizing processesDesign organizational measurement metrics, scorecards, and business reviews to ensure teams are delivering against critical milestones and KPIsPartner with sales enablement teams to design effective learning and development programs for all functions in the team.
We'll be reaching out to applicants that have:
Extensive media experience and programmatic knowledgeExperience working with enterprise level customers across both brands and agenciesExtensive experience in client services, account management and programmatic strategy10+ years of strong people management experienceA natural leader and motivator of people with a collaborative team approachAbility to build strong relationships with internal and external stakeholders, executive team, and industry groupsProven ability to Identify business and organizational Improvement opportunities and develop strategies to capture those opportunitiesExecute in a growing fast-paced environmentAmbition to develop and growExcellent influencing and negotiation skillsHighly organized with strong attention to detailHuge bonus if you've used StackAdapt!
StackAdapters enjoy:
Competitive salary401K matching3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays offAccess to a comprehensive mental health care platformHealth benefits from day one of employmentWork from home reimbursementsOptional global WeWork membership for those who want a change from their home officeRobust training and onboarding programCoverage and support of personal development initiatives (conferences, courses, etc)Access to StackAdapt programmatic courses and certifications to support continuous learningAn awesome parental leave policyA friendly, welcoming, and supportive cultureOur social and team events!
