Veeva Systems seeks a Director-level QualityDocs Strategy lead to shape industry standards, evolve quality content models, and manage cross-functional partnerships. The remote role spans U.S. locations with up to 20% travel for customer meetings and requires deep life sciences document management expertise.
- Remote scope
- Opportunities available across the United States for this role; this is a remote position with no work location requirement if a candidate is in close proximity to an airport and able to meet travel requirements
- Compensation
- USD 125,000–300,000 / year
What you need
- 2+ years in customer-facing roles (sales, consulting, solution consulting)
- 5+ years experience with document management systems supporting Quality and GxP business areas
- Proficiency in document management, product development lifecycle, and proposing solutions to adoption challenges
- Experience representing data integrity practices and document management to external regulators and inspectors
- Ability to facilitate strategic sessions with industry peers to influence objectives and innovation
- Ability to hold meaningful conversations with Quality and IT personnel across various organizational sizes
What you will own
- Own QualityDocs Standards and Alliances, evolving quality content models and common standards based on regulatory requirements
- Lead industry working groups and partnerships to maintain market position as the defining QualityDocs solution
- Partner cross-functionally with product, strategy, sales, and services as a subject matter expert representing customer voice
- Identify regulatory friction points and develop value messaging and strategic plans for harmonization
- Drive AI and technology partnerships critical to the QualityDocs ecosystem and integration success
- Enable post-implementation teams and business consulting on compliance 'Greater Why' and industry best practices
Core skillsDocument ManagementQuality Management SystemsGxP ComplianceLife Sciences RegulatoryProduct StrategyPartnership ManagementCustomer SuccessCross-functional LeadershipArtificial IntelligenceTravel
Remote policyAs a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Within the QualityDocs strategy team, your focus is to own the QualityDocs Standards and Alliances. You will be responsible for evolving the quality content model and common standards based on industry regulations and practices. Manages and oversees the QualityDocs specific partnerships for greater customer and product ecosystem success. Works in a cross functional manner spanning product, strategy, sales, and services as a subject matter expert and represents the voice of the customer. The role requires a deep understanding of the global quality life sciences document management space.
Opportunities are available across the United States for this role; this is a remote position. There is no work location requirement if a candidate is in close proximity to an airport and able to meet travel requirements. Qualified U.S.-based candidates are encouraged to apply.
What You'll Do
Leads industry working groups and alliances to influence global standards, ensuring QualityDocs maintains its position as the market-defining solution
Own and evolve the quality content model and common standards, translating regulatory shifts into actionable product requirements
Be a thought leader that identifies “friction points” where harmonization is lacking; develop the value messaging and strategic plan to lead customers through these transitions
Takes ownership of key technology and AI partnerships that are critical to the QualityDocs ecosystem and integration success
Works cross functionally with product, strategy, services to contribute to the future direction and vision of QualityDocs
Partner with post implementation teams and business consulting for internal enablement on the “Greater Why” of compliance and industry best practices
Requirements
2+ years in customer facing roles (i.e. sales, consulting, solution consulting, etc.)
5+ years of experience working directly with document management systems supporting Quality and GxP business areas
Proficiency in document management, product development lifecycle, and proposing solutions to common adoption challenges
Experience representing organizational data integrity practices and document management to external regulators and inspectors
Ability to facilitate strategic sessions collaborating with industry peers to distill and influence key objectives and innovation
Ability to hold meaningful conversations with Quality and IT personnel of various different organizational sizes
Ability to travel for customer meetings and presentations up to 20%
Nice to Have
Experienced with developing business cases for change
Industry experience with GMP quality content, training management, quality systems processes, manufacturing, or QC
Interviewing with Veeva
We value your time and believe in a transparent hiring process. Here is the process you can expect.
Follow the application process and submit your resume.
If moving to the interview stage, our process is as follows:
- A conversation with the hiring manager
- A personality assessment
- A practical case exercise
- A final conversation with our group's Senior Leader
Once all interviews are complete, the manager will be in touch with a final decision.
Perks & Benefits
Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program
Compensation
Base pay: $125,000 - $300,000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
Additional
#LI-Remote
#LI-Director
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
