Right Pay. Right Company. Right at Home!
100% Remote - Work & Train from Your Home
We are seeking full-time employees (Advocates) to support our clients by taking calls regarding employee benefit enrollment. This is a meaningful role in which you can take pride in knowing that at the other end of our technology is a person, a family member, or a loved one that needs your support.
The Details:
- Answer a broad range of inbound calls (in support of clients) in a professional, energetic, and positive manner
- Respond accurately and thoroughly to caller inquiries and document call detail accordingly
- Must be a resourceful and creative problem solver who can work with members of the team to find solutions
- Ensure compliance in all areas of processing, completing all transactions timely and accurately
- Take accountability for entire process from receipt of work to resolution
- Work under general supervision following established procedures
What You Need to Make the Cut:
- Prior benefit administration, insurance brokerage or insurance provider experience is preferred
- Strong customer-centric mindset
- Must be comfortable with technology – we are a technology company!
- Competitive, team player who strives for excellence
- Strong interpersonal skills to find success in every opportunity
- Exceptional phone etiquette and communication skills
We Require that You Have:
- Internet speeds of above 20 Mbps (Download) and 5 Mbps (Upload)
- Ethernet Cable Connection Highly Recommended
Training:
- Businessolver will provide a comprehensive training program prior to “going live”
- All training sessions will be completed from the convenience of your home office
The pay rate for this position is $18.50 per hour (pay rates may vary by city and state dependent on local wage laws) and includes a comprehensive benefit plan.
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