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Remote role · growth-m
Growth Management- User Growth I Exp- 5-8 Years
Paytm
Before you apply
The practical pictureRole details
- Employment
- Full-time
Role signal brief
The role, at a glance
Extracted from the source posting · 95% confidence
Paytm is hiring a Growth Manager in Noida to own the user growth strategy for its merchant ecosystem, driving outcomes across the full user lifecycle from acquisition to retention. The role requires 10-12 years of experience in consumer internet, fintech, or e-commerce, with a focus on leading cross-functional teams and managing growth budgets.
What you need
- 10-12 years of experience in consumer internet, fintech, payments, e-commerce, or marketplaces
- Proven track record of owning growth and business outcomes at scale
- Deep expertise in consumer growth, lifecycle management, engagement, and experimentation
- Strong senior stakeholder management and cross-functional leadership skills
- Experience building and leading high-performing teams
- Analytical and commercial orientation with experience managing budgets and ROI-driven initiatives
What you will own
- Own the overall user growth strategy, with accountability for active users, engagement, transactions, and incremental business outcomes
- Define and drive the end-to-end user lifecycle strategy across acquisition, activation, engagement, retention, and reactivation
- Translate merchant behaviour, customer insights, and data into propositions, campaigns, and growth interventions
- Lead integrated execution across Customer Lifecycle Management, Product, Marketing, Social, Influencer, Regional, and Finance teams
- Identify and prioritize growth opportunities across user cohorts, lifecycle stages, app journeys, campaigns, offers, and engagement levers
- Drive continuous experimentation and optimization to improve conversion, engagement, retention, and transaction frequency
Core skills
Growth StrategyLifecycle ManagementStakeholder ManagementCross-functional LeadershipUser EngagementCustomer RetentionData-driven ExperimentationConsumer InternetFintechROI Analysis
Role brief
Role OverviewWe are looking for a Growth Manager to own the overall growth strategy and business outcomes for our merchant-user ecosystem. The role will drive the journey from new user → activation → engagement → retention → power user, translating merchant insights into propositions, campaigns, and scalable growth initiatives.
Key Responsibilities- Own the overall user growth strategy, with accountability for active users, engagement, transactions, and incremental business outcomes. - Define and drive the end-to-end user lifecycle strategy across acquisition, activation, engagement, retention, and reactivation. - Translate merchant behaviour, customer insights, and data into compelling propositions, gratification constructs, campaigns, and growth interventions. - Lead integrated execution across CLM, Product, Marketing, Social, Influencer, Regional, and Finance teams. - Identify and prioritise growth opportunities across user cohorts, lifecycle stages, app journeys, campaigns, offers, and engagement levers. - Drive continuous experimentation and optimisation to improve conversion, engagement, retention, and transaction frequency. - Own senior stakeholder reviews, including performance narratives, key risks, business decisions, and forward-looking growth plans. - Build a strong operating rhythm across teams, ensuring clear ownership, prioritisation, execution quality, and timely delivery. - Lead and mentor growth leaders/teams while ensuring an integrated roadmap and strong cross-functional collaboration.
Key Success Metrics- Merchant-to-user conversion - Active merchant users - Incremental engagement & transactions - Activation and lifecycle progression - Repeat engagement & retention - Campaign effectiveness and ROI - Growth roadmap delivery - Cross-functional execution and stakeholder alignment
Ideal Profile- 5-8 years of experience in consumer internet, fintech, payments, e-commerce, marketplaces, or other high-scale consumer businesses. - Strong track record of owning growth/business outcomes at scale. - Deep expertise across consumer growth, lifecycle/CLM, engagement, retention, campaigns, propositions, and experimentation. - Strong analytical and commercial orientation with experience managing budgets/P&L and ROI-driven growth initiatives. - Proven ability to translate customer/merchant insights into scalable growth programs. - Strong senior stakeholder management and cross-functional leadership skills. - Experience building and leading high-performing teams in fast-paced, ambiguous environments.
Why join us? ● A collaborative output driven program that brings cohesiveness across businesses through technology ● Improve the average revenue per use by increasing the cross-sell opportunities ● A solid 360 feedback from your peer teams on your support of their goals ● Respect, that is earned, not demanded from your peers and manager
Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants - and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity to be a part of the story!