This contract role supports Lyra Health's mental health services in Melaka, Malaysia, by providing counseling sessions in-person and virtually. The associate must hold a specific Malaysian clinical qualification and maintain a private session space while managing scheduling and documentation. The position allows for flexible scheduling and includes access to Lyra's clinical support and administrative tools.
What you need
- Registration as a Registered Counselor (KB; PA) with the Malaysian Board of Counselors or Clinical Psychologist with the Malaysian Allied Health Professions Council
- Experience in providing counselling or therapy services
- Access to a safe, private, and professional space for in-person sessions
- Fluency in English
- Proficiency with digital tools/platforms for sessions and case management
What you will own
- Provide counseling/therapy sessions to clients in in-person and virtual settings
- Manage session scheduling for clients referred by Lyra
- Maintain timely and accurate documentation and administrative requirements
- Coordinate periodically with Lyra’s care and operations team
Core skillsCounseling/TherapyMental Health CareDigital Case ManagementClinical Documentation
About Lyra
Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be contracted by Lyra Clinical Associates.
Role Description
This is an associate role supporting Lyra Health’s delivery of mental health services in Melaka, Malaysia. In this role, you will provide counseling/therapy sessions to clients (via in-person and virtual settings), while adhering to Lyra’s clinical and service standards. Associates are expected to have access to a suitable, private, and professional venue to conduct in-person sessions.
Associates will receive client referrals from Lyra and are expected to manage their session scheduling, maintain timely and accurate documentation, and ensure a high standard of care. The role involves periodic coordination with Lyra’s care and operations team to support seamless service delivery and a positive client experience.
Requirements:
Professional Qualification: Must be a Registered Counselor (KB; PA) with the Malaysian Board of Counselors (Lembaga Kaunselor Malaysia) or a qualified Clinical Psychologist registered with the Malaysian Allied Health Professions Council (MAHPC).
Experience in providing counselling or therapy services
Must have a safe, private, and professional space for in-person sessions
Strong communication and interpersonal skills
Ability to maintain professional standards, confidentiality, and ethical practice
Timely completion of documentation and administrative requirements
Comfortable using digital tools/platforms for sessions and case management
Ability to work independently while maintaining communication with a remote team
Fluency in English; additional local languages are an advantage
Passion for improving access to mental health care and commitment to the organization’s mission
Here are some of the advantages to joining the Lyra provider network:
Connect with highly compatible clients thanks to Lyra’s powerful matching algorithm technology
Flexibility to set your own schedule
Let Lyra clients easily book appointments with the Lyra Calendar feature, which seamlessly integrates with your calendar
Focus less on the administrative burden of billing with Lyra’s paperless billing and quick payment turnaround
Access Lyra’s experienced clinical consultations team to get rapid support with your Lyra clients as well as access a range of specialty group consultation meetings
Have peace of mind with Lyra’s 24/7 Care Navigation team for crisis support
Upskill your knowledge base with access to Lyra’s large collection of free and relevant CE credited courses approved by APA, ASWB, and NBCC
Stay in the know with monthly newsletters and robust Help Center resources just for Lyra providers
Access to exclusive provider events with Lyra’s clinical leaders
Additional
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this contract position, your data will be processed as per Workforce Privacy Notice. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. For more information about how we use and retain your information, please see our Workforce Privacy Notice.
