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Remote role · latam-fi

Latam Fiat Manager - Payment Operations

Binance

Role brief

Description

Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange.
Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.

If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you.


Responsibilities:

  • Manage/own operational relationship with key payments partner in Latam, driving their roadmap and outcomes to create best in class customer experiences for our customers
  • Partner with the PMs, Product, and Tech to drive innovation and constantly improve the user experience.
  • Support launches of new payment options and partner onboarding
  • Manage and develop external/internal channels to operate 24x7x365 support and payments system processes
  • Maintain knowledge of industry best practices, trends, and performance benchmark
  • Contribute requirements and insight to create world class products and processes to operate a global online payment platform
  • Identify operational gaps in new offerings and set operational requirements for new projects
  • Performing ad hoc analyses and provide recommendations as requested
  • Onsite role

  • Requirements:

  • 5+ years’ experience in a similar role
  • Experience with either a payments processor, issuing bank and/or fintech payments company is strongly preferred
  • 5+ years experience in similar role/ experience Program Manager
  • Great influencing and negotiation skills
  • Ability to prioritize critical work and manage expectations, deal with interruptions, and meet deadlines in a fast paced and growth orientated environment
  • Strong work ethic, good judgment, initiative and attention to detailAbility to understand how the business operates and the commercial upstream and downstream activities
  • Strong research, critical thinking, problem-solving skills and analytical skills
  • The ability to represent the company and brand excellently
  • Knowledge and interest in the world of Binance and cryptocurrency is a plus
  • English and Spanish Business level or native

  • Working at Binance
    • Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities
    • Work alongside diverse, world-class talent in an environment where learning and growth opportunities are endless
    • Tackle fast-paced, challenging and unique projects
    • Work in a truly global organization, with international teams and a flat organizational structure
    • Competitive salary and benefits
    • Flexible working hours, remote-first, and casual work attire

    Learn more about how Binancians embody the organization’s core values, creating a unified culture that enables collaboration, excellence, and growth.

    Apply today to be a part of the Web3 revolution!

    Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

    By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.