What is Candlelight?
- Candlelight concerts are a unique musical and sensory experience created by the beautiful ambience of candlelight.
- Our concerts highlight talent from upcoming artists to professional musicians and allow you to enjoy some of the most famous works of classical music in a completely new way and in various, spectacular locations.
- Candlelight is now expanding beyond classical music into other genres that fit well within the experience such as jazz, soul, flamenco, opera, and more!
Please note: Due to the nature of this role, candidates will need to travel often to manage the events and ideally be local to the area.
Responsibilities will include:
Pre/Post Production
- Coordinating the operations and logistics of each event in your City including transportation of equipment to and from the venue
- Liaising with artists and suppliers, negotiating the best rate for multiple bookings
- Creating schedules and advancing key documents to all suppliers and venues staff
- Booking and training staff for all events through our agency staffing partner
- Attending weekly project updates with the Project Manager and Associate Producer to review, action and implement important production details, event reviews and policy procedures
- Overseeing inventory for storage solutions
- Ensuring Event and Incident Report forms are filled in (or ensuring the onsite EM has done so)
- Research and attending site visits for potential venues to expand in your city
- Occasionally assist with evaluating and executing walk-throughs of potential venues (additional hours given)
Onsite
- Managing scheduled event timings as the main POC onsite
- Implementing new or amended production details, company policies and procedures
- Dealing with customer queries and complaints
- Filling in Event / Incident Report forms
- Encouraging high performance and implementing improvements with in your team
- Providing photographs and feedback after each event to your Project Manager
- Representing both the Fever and Candlelight brand fully through professional communication and management; acting as the main customer service representative at every event
What we’re looking for:
- 2+ years event management experience and/or relevant degree (preferred)
- Keen interest and passion in live music and delivering events
- Exceptional customer service skills
- Experience in leading a team of staff onsite
- Strong problem solving skills
- Works well in a high pressure environment
- Knowledge on AV and PA systems (desirable)