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Lead Product Operations Manager

Emburse

Before you apply

Role details

The practical picture
Employment
Full-time

Inside the role

Qualifications
5+ years progressively responsible experience with ownership of complex or high-profile initiatives from definition through measurable results. Relevant background in consulting, business, strategy, product, or revenue operations, or a related strategy and operations function. Meaningful experience in a software or technology environment, ideally partnering closely with product and engineering teams. High degree of autonomy to operate independently, anticipate risks, resolve escalated issues, and remain accountable for outcomes with minimal supervision. Ability to move comfortably between defining strategy and advancing the critical details required for successful execution. Demonstrated ability to navigate organizational change with resilience, build support for new approaches, and align stakeholders with differing priorities (Influence & Change Leadership). The exact text "Influence & Change Leadershi p" appears to be a typo in the source, but the requirement is clear from context and the bolding, so I will use the clear intent "Influence & Change Leadership" based on the context of the bullet point description "Navigates organizational change...".
Role signal brief

The role, at a glance

Extracted from the source posting · 95% confidence

Emburse is seeking a Lead Product Operations Manager in Toronto to own data, insights, and scalable operating models for its AI-powered expense intelligence platform. The role requires 5+ years of progressively responsible experience in consulting, business, strategy, product, or revenue operations, with meaningful software/technology environment experience. The candidate will independently turn complex problems into strategies, engineer AI systems/tools, and lead strategic analyses while acting as a trusted subject-matter resource and coaching junior colleagues.

What you need

  • 5+ years progressively responsible experience with ownership of complex or high-profile initiatives from definition through measurable results.
  • Relevant background in consulting, business, strategy, product, or revenue operations, or a related strategy and operations function.
  • Meaningful experience in a software or technology environment, ideally partnering closely with product and engineering teams.
  • High degree of autonomy to operate independently, anticipate risks, resolve escalated issues, and remain accountable for outcomes with minimal supervision.
  • Ability to move comfortably between defining strategy and advancing the critical details required for successful execution.
  • Demonstrated ability to navigate organizational change with resilience, build support for new approaches, and align stakeholders with differing priorities (Influence & Change Leadership). The exact text "Influence & Change Leadershi p" appears to be a typo in the source, but the requirement is clear from context and the bolding, so I will use the clear intent "Influence & Change Leadership" based on the context of the bullet point description "Navigates organizational change...".

What you will own

  • Query and synthesize complex data to build scalable reporting and dashboards, translating findings into actionable recommendations for senior leaders.
  • Design and improve scalable, cross-functional processes and operating models to drive alignment and adoption across teams.
  • Evaluate, implement, and optimize product-management systems, including roadmapping, analytics, and project-management platforms.
  • Independently turn complex, ambiguous problems into clear strategies, roadmaps, and execution plans, exercising sound judgment with limited precedent.
  • Engineer new systems and tools with AI designed to meet user objectives and build data automations.
  • Lead analyses such as competitive research, pricing, customer segmentation, and opportunity assessment to inform product and business decisions.
Core skills
Data AnalysisProduct ManagementStrategic PlanningStakeholder ManagementAI/ML EngineeringProcess ImprovementReporting & DashboardsCompetitive ResearchCommunicationCoaching & Feedback
Internal freshness window ends Oct 21, 2026
View source evidence
  • must_have “5+ years of relevant and progressively responsible experience, including ownership of complex or high-profile initiatives from definition through measurable results.”
  • must_have “Relevant Background: Experience in consulting; business, strategy, product, or revenue operations; or a related strategy and operations function.”
  • must_have “Software Experience: Meaningful experience in a software or technology environment, ideally partnering closely with product and engineering teams.”
  • nice_to_have “MBA preferred or business, engineering, or comp-sci preferred.”
data analysisproduct managementstrategic planningstakeholder management
Role brief
Who We Are:   At Emburse, you’ll not just imagine the future – you’ll build it. As a leader in expense intelligence, we are creating a future where technology drives business value and inspires extraordinary results. Our AI-powered platform helps organizations modernize financial operations, increase visibility, and optimize spend across the enterprise.

What you will do :

  • Data & Insights: Queries and synthesizes complex data, builds scalable reporting and dashboards, and translates findings into actionable recommendations for senior leaders.
  • Process & Operating Models: Designs and improves scalable, cross-functional processes and operating models, driving alignment and adoption across teams
  • Systems Thinking: Evaluates, implements, and optimizes product-management systems, including roadmapping, analytics, and project-management platforms
  • Structured Problem-Solving: Independently turns complex, ambiguous problems into clear strategies, roadmaps, and execution plans, exercising sound judgment with limited precedent.
  • AI Competent: Comfortable engineering new systems & tools with AI designed to meet user objectives and build data automations.
  • Strategic Analysis: Leads analyses such as competitive research, pricing, customer segmentation, and opportunity assessment to inform product and business decisions.
  • Stakeholder Leadership: Builds trusted relationships with senior and cross-functional stakeholders, resolves competing priorities, and generates buy-in without formal authority.
  • Communication: Communicates complex ideas clearly and persuasively, producing concise, decision-oriented materials for senior audiences.
  • Product & Software Expertise: Strong understanding of product management and the software development lifecycle, with the credibility to advise product, engineering, design, and go-to-market teams.

What we are looking for :

  • Experience: 5+ years of relevant and progressively responsible experience, including ownership of complex or high-profile initiatives from definition through measurable results.
  • Relevant Background: Experience in consulting; business, strategy, product, or revenue operations; or a related strategy and operations function.
  • Software Experience: Meaningful experience in a software or technology environment, ideally partnering closely with product and engineering teams.
  • Ownership & Independence: Operates with a high degree of autonomy, anticipates risks, resolves escalated issues, and remains accountable for outcomes with minimal supervision.
  • Strategic & Hands-On: Moves comfortably between defining strategy and advancing the critical details required for successful execution.
  • Influence & Change Leadership: Navigates organizational change with resilience, builds support for new approaches, and aligns stakeholders with differing priorities.
  • Team Leadership: Serves as a trusted subject-matter resource and raises team effectiveness by sharing expertise, providing feedback, and coaching junior colleagues.
  • Education: MBA preferred or business, engineering, or comp-sci preferred.

Additional

Why Emburse?   Finance is changing—and at Emburse, we’re leading the way. Our AI-powered solutions help organizations eliminate inefficiencies, gain real-time visibility, and optimize spend—so they can focus on what’s next, not what’s slowing them down. • A Company with Momentum – We serve 12M+ users across 120 countries, helping businesses modernize  their finance operations. • A Team That Innovates – Work alongside some of the brightest minds in finance, tech, and AI to solve real-  world challenges. • A Culture That Empowers – Competitive pay, flexible work, and an inclusive, collaborative environment that  supports your success. • A Career That Matters – Your work here drives efficiency, innovation, and smarter financial decision-making  for businesses everywhere.    Shape your future & find what’s next at Emburse.    Emburse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Emburse complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment.