Open and close store, operate alarm system, and assume managerial duties in absence of management
Provide excellent customer service, recommend BRS products, and drive sales across all departments
Order, replenish, and maintain inventory; perform cashier functions, process refunds, and balance register drawer
Follow age verification policies, maintain store safety standards, and assist in promotions and events
Deliver items to customers following routes and time schedules, and report vehicle condition problems to manager
Qualifications
21 years of age or older
High School Diploma or equivalent
One year as a store associate or customer service representative
Ability to work flexible schedule including nights, weekends and holidays
Strong interpersonal skills and ability to demonstrate positive, engaging attitude
Ability to lift up to 50 pounds, bend, kneel, and stand for extended periods
Role signal brief
The role, at a glance
Extracted from the source posting · 95% confidence
This is an onsite retail position for a Key Holder at Liquor Barn, a subsidiary of Gopuff operating 23 locations across Kentucky. The role involves opening and closing the Middletown Commons store, managing inventory, assisting with deliveries, and supporting management responsibilities including cash handling and customer service.
What you need
21 years of age or older
High School Diploma or equivalent
One year as a store associate or customer service representative
Ability to work flexible schedule including nights, weekends and holidays
Strong interpersonal skills and ability to demonstrate positive, engaging attitude
Ability to lift up to 50 pounds, bend, kneel, and stand for extended periods
What you will own
Open and close store, operate alarm system, and assume managerial duties in absence of management
Provide excellent customer service, recommend BRS products, and drive sales across all departments
Order, replenish, and maintain inventory; perform cashier functions, process refunds, and balance register drawer
Follow age verification policies, maintain store safety standards, and assist in promotions and events
Deliver items to customers following routes and time schedules, and report vehicle condition problems to manager
Core skills
Retail managementCash handling and register operationsInventory managementCustomer serviceAge verification and complianceSales and product knowledgeSafety and security proceduresDelivery driving and route management
Liquor Barn, Party Mart, and DEP'S (BRS) is a wholly owned subsidiary of GoPuff. An operated retail chain of spirits, beer, wine, and party goods in the Commonwealth of Kentucky. We offer 23 retail locations across the state, including Louisville, Lexington, Danville, Bowling Green, Elizabethtown, Owensboro, and Northern Kentucky, with a delivery radius reaching 80% of Kentucky residents. As a Key Holder, you display an ability for managerial responsibilities. This position is responsible for opening and closing the store and performing other duties in the absence of management. A Key Holder will assist the store in periods of high volume and provide support for new employees, providing excellent customer service while driving sales through BRS products.
Responsibilities
Provide excellent customer service by greeting and establishing rapport with customers while informing them of BRS products and services
Arrive early to open the store and leave late to close the store
Operate the alarm system, including setting and disarming
Identify Problems with working conditions and share with management
Assume management responsibilities in the absence of the General Manager and Assistant Manager
Knowledge of BRS products to provide customers with recommendations
Drive sales in all departments
Order, replenish and maintain inventory
Perform cashier functions and adhere to minor policy while completing customer transactions
Operating scanners, cash registers, and other electronics
Follow proper age verification policies
Accepting payments, such as cash, checks, and credit cards
Ensuring all prices and quantities are accurate and providing a customer receipt
Processing refunds and exchanges
Balance register drawerBagging or boxing purchases to ensure safe transport
Following all BRS procedures regarding coupons and gift cards
Maintain store safety standards
Store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathroomsAssist in promotions and setup of events
Observe BRS vehicle policies and procedure guidelines
Maintain all safety standards for BRS deliveries
Delivery items to customersFollowing delivery driving routes and time schedules
Inform manager of vehicle operating condition problems
Qualifications
21 years of age or older
Ability to work a flexible schedule as business requires (nights, weekends and holidays)
Desire to continually develop retail sales skills and knowledge of product and services
One year as a store associate or customer service representative
Prior experience in a team environment requiring professional communication skills
Strong interpersonal skills necessary for establishing customer and team relationships
Ability to demonstrate a positive and engaging attitude and demeanor
High School Diploma or equivalent
This job requires the ability to perform the following:
Frequently standing and moving in an assigned location safely and efficiently
Carrying or lifting items weighing up to 50 pounds
Handling objects, products, and equipment safely
Bending, kneeling
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.
At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes. And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you’re hearing? Then join us on Team Blue. Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
