The Store Associate role at Liquor Barn in Louisville, Kentucky, focuses on delivering customer service, driving sales, and managing cashier duties for BRS products. The position also includes maintaining store cleanliness, handling inventory, and assisting with delivery operations. Candidates must be at least 21 years old, have one year of retail or customer service experience, and be able to work flexible schedules including nights and weekends.
What you need
- Customer service experience
- Retail sales experience
- Cashiering and register operation
- Flexible scheduling (nights, weekends, holidays)
What you will own
- Provide customer service by greeting customers and establishing rapport
- Drive sales and provide product recommendations
- Replenish and maintain inventory
- Perform cashier functions and process transactions
- Follow age verification policies
- Process refunds and exchanges
Core skillsCustomer ServiceRetail SalesCash HandlingInventory Management
Liquor Barn, Party Mart, and DEP'S (BRS) is a wholly owned subsidiary of GoPuff. An operated retail chain of spirits, beer, wine, and party goods in the Commonwealth of Kentucky. We offer 23 retail locations across the state, including Louisville, Lexington, Danville, Bowling Green, Elizabethtown, Owensboro, and Northern Kentucky, with a delivery radius reaching 80% of Kentucky residents.
A Store Associate is responsible for providing excellent customer service while driving sales through BRS products. A Store Associate builds a relationship with customers while providing the ultimate shopper experience through sales, customer support, and cashier responsibilities.Responsibilities
Provide excellent customer service by greeting and establishing rapport with customers while informing them of BRS products and servicesKnowledge of BRS products to provide customers with recommendationsDrive sales in all departmentsReplenish and maintain inventoryPerform cashier functions and adhere to minor policy while completing customer transactionsOperating scanners, cash registers, and other electronicsFollow proper age verification policiesAccepting payments, such as cash, checks, and credit cardsEnsuring all prices and quantities are accurate and providing a customer receiptProcessing refunds and exchangesBalance register drawerBagging or boxing purchases to ensure safe transportFollowing all BRS procedures regarding coupons and gift cardsMaintain store safety standardsStore cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathroomsAssist in promotions and setup of BRS eventsObserve BRS vehicle policies and procedure guidelinesMaintain all safety standards for BRS deliveriesDelivery items to customersFollowing delivery driving routes and time schedulesInform manager of vehicle operating condition problemsQualifications
21 years of age or olderAbility to work a flexible schedule as business requires (nights, weekends and holidays)Desire to continually develop retail sales skills and knowledge of product and servicesOne year as a store associate or customer service representativePrior experience in a team environment requiring professional communication skillsStrong interpersonal skills necessary for establishing customer and team relationshipsAbility to demonstrate a positive and engaging attitude and demeanorHigh School Diploma or equivalentThis job requires the ability to perform the following:Frequently standing and moving in an assigned location safely and efficientlyCarrying or lifting items weighing up to 50 poundsHandling objects, products, and equipment safelyBending, kneelingThe information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.What We Offer
Medical/Dental/Vision Insurance (for full-time employees)401(k) Retirement Savings Plan10% employee discount & FAM MembershipVacation and Sick Time for eligible employeesEAP through AllOne Health (formerly Carebridge)Requirements
Includes, but are not limited to:
Provide excellent customer service by greeting and establishing rapport with customers while informing them of BRS products and services
Knowledge of BRS products to provide customers with recommendations
Drive sales in all departments
Replenish and maintain inventory
Perform cashier functions and adhere to minor policy while completing customer transactions
Operating scanners, cash registers, and other electronics
Follow proper age verification policies
Accepting payments, such as cash, checks, and credit cards
Ensuring all prices and quantities are accurate and providing a customer receipt
Processing refunds and exchanges
Balance register drawer
Bagging or boxing purchases to ensure safe transport
Following all BRS procedures regarding coupons and gift cards
Maintain store safety standards
Store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms
Assist in promotions and setup of BRS events
Additional Duties may include for eligibility:
Observe BRS vehicle policies and procedure guidelines
Maintain all safety standards for BRS deliveries
Delivery items to customers
Following delivery driving routes and time schedules
Inform manager of vehicle operating condition problems
Qualifications
21 years of age or older
Valid Driver’s License preferred
Proof of Insurance
Ability to work a flexible schedule as business requires (nights, weekends and holidays)
Desire to continually develop retail sales skills and knowledge of product and services
One year as a store associate or customer service representative
Prior experience in a team environment requiring professional communication skills
Strong interpersonal skills necessary for establishing customer and team relationships
Ability to demonstrate a positive and engaging attitude and demeanor
High School Diploma or equivalent
This job requires the ability to perform the following:
Frequently standing and moving in an assigned location safely and efficiently
Carrying or lifting items weighing up to 50 pounds
Handling objects, products, and equipment safely
Bending, kneeling
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.Additional
At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.
And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
Like what you’re hearing? Then join us on Team Blue.
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply. 
