About the role:
Samsara is seeking an experienced and results-driven Sales Engineering Manager in Mexico to focus on our Mexico Enterprise business. You should have experience managing and ideally growing a dispersed sales engineering team in a high-performance environment. Our Sales Engineering team is full of problem solvers and tinkerers who are not afraid to get their hands dirty (literally) and play a critical role in demonstrating and communicating the value of Samsara’s platform with our largest customers.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
- You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
- You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customer's value earned trust and human relationships built over time.
- You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.
- You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.
In this role, you will:
- Manage individual and team performance ensuring our partnership with Sales, Product, Support, and Customer Success teams are productive and efficient
- Work with Account Executives and Regional Sales Directors on account planning, strategy, and sales call activity
- Manage escalations (product issues, feature requests, etc.) in a pre-sales environment
- Participate in customer/prospect calls as a trusted advisor
- Partner with other Sales Engineering leaders to improve the overall Sales Engineering organization at Samsara
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
- Hire, develop and lead an inclusive, engaged, and high performing team
Minimum requirements for the role:
- B.S. degree in Computer Science or similar
- 3+ years of Sales Engineering management experience
- Experience with Software Product sales: Infrastructure, SaaS
- Knowledge in one or more of these areas of expertise: IoT, Networking/Security, SaaS, Cloud Technologies, or Physical Security
- Strong technical and business acumen
- Excellent communication, customer service, and interpersonal skills
- Ability to partner with a broad coalition of stakeholders, ranging from Sales, Product, Marketing, Support, and Customer Success, and from individual contributors to executive team members across the organization
- Demonstrated leadership, creativity, and problem-solving abilities
- Excellent presentation and organizational skills
- Ability to work in a fast-paced dynamic environment
- Ability to travel as needed both within Mexico and the US
- Must be fluent in Spanish and English
An ideal candidate also has:
- Experience supporting and representing the needs and requirements for the Mexico market with a US-based Saas company