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Remote role · operatio

Operations Associate, Rochester, #303

Gopuff

SalaryUSD 16.25–16.25 / hour
Before you apply

Role details

The practical picture
Base compensation

USD 16.25–16.25 / hour

Employment
Part-time

Inside the role

Qualifications
High School Diploma or GED Equivalent Ability to work fluid schedules including 1st, 2nd, 3rd shifts, mornings, evenings, weekends, nights, and holidays Capability to stand, walk, push, pull, squat, bend, reach during shifts Ability to lift up to 49 pounds General working knowledge of basic web-based software applications (e.g. Google G-Suite)
Role signal brief

The role, at a glance

Extracted from the source posting · 90% confidence

The Operations Associate supports daily fulfillment at Gopuff's Rochester, NY site by picking, packing, and dispatching customer orders. The role includes receiving vendor inventory, managing stock and spoilage, preparing food and beverage items, and maintaining facility cleanliness and safety standards.

Compensation
USD 16–16 / hour

What you need

  • High School Diploma or GED Equivalent
  • Ability to work fluid schedules including 1st, 2nd, 3rd shifts, mornings, evenings, weekends, nights, and holidays
  • Capability to stand, walk, push, pull, squat, bend, reach during shifts
  • Ability to lift up to 49 pounds
  • General working knowledge of basic web-based software applications (e.g. Google G-Suite)

What you will own

  • Pick and pack items for dispatch to customers
  • Receive and unpack pallets of product from vendors, verify physical inventory counts against purchase orders and invoices, and resolve discrepancies
  • Manage inventory and re-shelving of canceled orders
  • Clean and organize the sales floor and overall facility
  • Manage waste and spoilage through strict compliance with FIFO practice
  • Contact customers regarding substituted or out-of-stock items
Core skills
Inventory ManagementOrder FulfillmentFood and Beverage PreparationCustomer Communication
Internal freshness window ends Oct 21, 2026
View source evidence
  • must_have “High School Diploma or GED Equivalent”
  • must_have “Lift up to 49 pounds”
  • salary “Rochester, NY Pay Rate: USD $16.25/hr”
  • nice_to_have “Experience working in a restaurant or retail environment (preferred, not required)”
inventory managementorder fulfillmentfood and beverage preparationcustomer communication
Role brief
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of operations responsibilities including picking, packing, receiving product both within our site and accompanying kitchen (if applicable), and working with our partner drivers.
Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.

Responsibilities: -Pick and pack items for dispatch to customers-Receive and unpack pallets of product from vendors, ensure physical inventory count matches purchase order/invoice, and resolve discrepancies-Manage inventory and re-shelving of canceled orders-Clean and organize sales floor and overall facility-Manage waste and spoilage through strict compliance with FIFO practice-Contact customer for substituted or out-of-stock items-Handle, scan and move product in a safe and well-organized manner-Stand, push, pull, squat, bend, reach and walk during shifts-Use carts, pallet jacks, dollies and other equipment to move product-Handle products that may contain tobacco, nicotine, and/or alcohol-Work in freezer locations periodically throughout shifts-Capability to walk several flights of steps periodically throughout the day-Prepare quality beverages and food menu items for all customers by observing all recipes and presentation standards-Ensure accuracy of all food and beverage packaged for delivery-Follow health, safety and sanitation guidelines for all products-Receive and put away order/invoice, and resolve discrepancies when they do not match expiration requirements-Maintain Kitchen Facility organization and standards to ensure resources can be accessed while managing waste and spoilage through mindful pouring and food preparation-Prepare, package and stage/handoff orders

Qualifications:-High School Diploma or GED Equivalent-Experience working in a restaurant or retail environment (preferred, not required)-The ability to work a fluid schedule and be available during peak shifts (1st, 2nd, 3rd shifts)-General working knowledge of basic web-based software applications (e.g. Google G-Suite)-Stand and walk for the duration of an assigned shift-Lift up to 49 pounds-Available to work flexible hours that may include mornings, evenings, weekends, nights and holidays

#LI-DNP

What We Offer

  • Medical/Dental/Vision Insurance (for full-time employees)
  • 401(k) Retirement Savings Plan
  • 25% employee discount & FAM Membership
  • Vacation and Sick Time for eligible employees
  • EAP through AllOne Health (formerly Carebridge)
  • Pay:

  • Gopuff pays employees based on market pricing, and pay may vary depending on your location. Compensation for U.S. locations is based on a cost-of-labor index for that geographic area.
  • Rochester, NY Pay Rate: USD $16.25/hr
  • The salary range above reflects what we’d reasonably expect to pay candidates. A  candidate’s starting pay will be determined based on job-related skills, experience,  qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role’s compensation package, please reach out to the designated recruiter for this role. 
  • Incentives:

  • $500 90 day referral bonus
  • Additional

    At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.
    And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
    Like what you’re hearing? Then join us on Team Blue.
    Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.