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Remote role · operatio

Operations Coordinator

ProjectGrowth

Role brief

Join a dynamic agency that manages multiple consumer brands in the direct-to-consumer (DTC) space. This role is ideal for a Spanish-speaking Project Manager with a knowledge of eCommerce DTC. The successful candidate will be instrumental in creating and maintaining internal processes, managing projects, and ensuring successful delivery.

Key Responsibilities:

  • Internal SOPs Creation: Develop, document, and maintain Standard Operating Procedures (SOPs) to streamline internal processes and ensure project consistency.

  • Client-Facing: Serve as a point of contact for clients, addressing inquiries, providing project updates, and fostering strong client relationships.

  • Process Development: Create and implement efficient and effective processes to optimize project workflows and enhance productivity.

  • Project Management: Oversee project lifecycles, from initiation to closure, ensuring that projects are completed on time within scope and budget.

Qualifications:

  • 3 years of project management experience with a strong, successful project delivery track record.

  • Must be able to speak English and Spanish.

  • Familiarity with project management tools and software.

  • Proven ability to create and implement efficient processes that improve workflow and productivity.

  • Strong client-facing skills, with excellent communication and relationship-building abilities.

  • Detail-oriented with excellent organizational and time-management skills.

  • Adaptable and able to manage multiple projects simultaneously.

  • Availability to work EST hours is required.

Success Metrics:

  • Successful project delivery within defined timelines and budgets.

  • Implementation of effective SOPs leading to improved internal processes and productivity.

  • Positive client feedback and long-term client relationships.

Application Process:

To be considered for this role these steps need to be followed:

  • Fill in the application form

  • Record a video showcasing your skill sets