Salsify is looking for an addition to our Billings and Collections team to help with the growth in order/billings as our top line continues to grow. The Billings and Collections - International Associate will primarily assist in the review of order entry, billings, collections, and management inquiries sent to the order management inbox for US and France contracts. As a member of the Billings and Collections team, you will gain critical skills in the understanding of NetSuite and Salesforce and will play a critical role in helping identify improvements and efficiencies as we continue to scale our team and processes for future growth.
**Resumes must be submitted in English**
How You'll Make an Impact:
Billings and Collections
- Act as a point of contact for external and internal billing and collection requests
- Maintain accounts and records for designated billings
- Monitor outstanding balances and design various collection options to negotiate collections
- Organize designated customer accounts, identify collection issues and assist in appropriate resolution
- Administer cash deposits on an everyday basis and reconcile payments.
- Prepare and analyze DSO report
- Analysis of complex payment and billing issues, and resolve questions and problems should any arise
- Complete vendor form requests, exemption certificate information, and other requests from Sales for ‘Deal Support’
- Research and apply customer receipts and unallocated customer credits
- Manage and monitor invoice requests
Accounting Team assistance
- Process requests in support of the annual audit
- Participate in the monthly close process and completion of account reconciliations
- Other responsibilities include participation in special projects and ad hoc reporting
You'll Enjoy This Role If You Have:
- Strong English and French Language skills are required
- Excellent organization skills with attention to detail and completeness
- Hands-on self-starter with a strong work ethic
- Excellent customer service skills and possess a high degree of interpersonal skills
- Ability to multi-task in a fast-paced environment and to prioritize accordingly
- Ability to work independently & in a team environment
- Proficient in Microsoft Office and NetSuite. Knowledge of Salesforce desired.
- Have a working knowledge of Accounting Standards
- Driven focus on high levels of quality, accuracy, and process engineering mindset