Partner Operations Manager

About the role:

We’re looking for a Partner Operations Manager to join our centralized Revenue Operations team at dbt Labs. This person will play a critical role in creating and maintaining scalable processes for our partner team and work cross-functionally across the entire GTM org.

In this role, you can expect to:

• Be the go-to person for seller questions and enablement around marketplace deals and resale. Facilitate, manage and update our marketplace and reseller orders and processes - work directly with sales team to improve processes and close deals brought via partners.
• With our internal analytics team, create, maintain and analyze reports and dashboards to track KPIs and partner performance.
• Execute on cross-functional initiatives from design to implementation - managing timelines and creating scalable repeatable processes to use globally.
• Monitor the pipeline to identify opportunities for sellers to leverage reseller MSAs, AWS and Azure incentive programs early in the deal cycle. Works directly with AWS partnerships/marketplace support team to ensure that we leveraging the the maximum credits we can for our partners, tracks spend.
• Own reporting on reseller sales and co-sell on alliance partnerships (AWS, Snowflake, Databricks, Azure), both internally, and back to our partners.
• Manage our connections with ACE, including accessing “propensity to buy” scores from AWS, and supporting various incentive programs. Own Tackle.io  and the entire partnership tech stack (Crossbeam, etc.)
• Manages our Snowflake, SHI, and AWS partner portals and makes sure we keep up to date with the programmatic elements of those programs.
• Assist in troubleshooting of operational issues as they surface; propose changes to systems and processes to fix root causes.

You are a good fit if you have:

• 4+ years of sales operations experience in a SaaS software company, partnership experience preferred (but not required)
• Worked asynchronously as part of a fully-remote, distributed team
• An analytical mind and toolkit who is comfortable working with data in Excel/Sheets, Looker (or other BI tools) and SQL
• A deep understanding of developing processes in Salesforce (process builders, flows, everything except APEX)
• Project Management experience working with numerous cross functional and external stakeholders

You'll have an edge if you have:

• A firm understanding of the partner ecosystem, including an understanding of SIs, ISVs, resellers and distributors
• Have worked with partner tools / platforms (Tackle, AWS/Azure Marketplace)

Compensation & Benefits

• Salary: $133,000 to 157,000
• Equity Stake
• Benefits - dbt Labs offers:
  • Unlimited vacation (and yes we use it!)
  • 401k w/3% guaranteed contribution
  • Excellent healthcare
  • Paid Parental Leave
  • Wellness stipend
  • Home office stipend, and more!

*Equity or comparable benefits may be offered depending on the legal limitations

What to expect in the hiring process (all video interviews unless accommodations are needed):

1. Interview with Talent Acquisition Partner
2. Interview with Hiring Manager
3. Project
4. Team Interviews

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