Senior Product Business Analyst
Overview:
We are seeking a highly skilled and motivated Business Analyst to join our Product Development in the field of mortgage servicing, with a focus on consumer facing applications and Loss Mitigation strategies. The ideal candidate will have a deep understanding of mortgage servicing processes, experience with ADO (Azure DevOps), and expertise in crafting user features and stories.
Your day-to-day at Sagent:
- Collaborate with cross-functional teams to gather, document, and analyze business requirements related to consumer facing applications and loss mitigation processes in the mortgage servicing domain.
- Translate business requirements into clear and concise user features and user stories that can be effectively implemented by the development team.
- Utilize ADO (Azure DevOps) to manage and track project progress, ensuring timely completion of tasks and milestones.
- Work closely with stakeholders to define project scope, objectives, deliverables in the context of loss mitigation strategies.
- Conduct in-depth data analysis to identify trends, patterns, and opportunities for process optimization.
- Collaborate with developers, QA engineers, and other team members to ensure seamless integration and functionality of developed solutions.
- Provide detailed documentation, reports, and presentations to communicate findings and projects updates to both technical and non-technical stakeholders.
- Stay updated with industry best practices, emerging technologies, and regulatory changes.
We would love to hear from you if you have:
- Bachelor’s Degree in Business Administration, Computer Science, or related field and 3-4 years of experience OR 5-8 years of experience in lieu of a degree in loan servicing, including any area, such as Support.
- Strong expertise in ADO (Azure DevOps) for project management and collaboration.
- Proficiency in creating user features and user stories to guide software development.
- Experience with front-end consumer facing websites and/or mortgage servicing applications.
- Exceptional analytical and problem-solving skills, with a keen attention to detail.
- Excellent communication and interpersonal skills, capable of engaging with diverse stakeholders.
- Willingness to travel occasionally (up to 20%).
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