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Product Management - Pi Agents - SMB (Experience : 5-9 yrs)
Paytm
Before you apply
The practical pictureRole details
- Employment
- Full-time
Inside the role
- Seniority
- 5-9 years experience
- Qualifications
- 5-9 years of Product Management experience Tier-1 institute preferred Strong B2C product experience Experience dealing with small to medium size Indian businesses Sets a very high bar for UX and UI with a portfolio of shipped experiences demonstrating craft Data driven decision making: fluency in analytics suites (Amplitude, Mixpanel, Clever Tap), SQL, and experiment design
Role signal brief
The role, at a glance
Extracted from the source posting · 92% confidence
Product Manager for SMB Growth Agents role in Paytm's Pi Agents team, owning end-to-end product roadmap for AI agents serving small and medium Indian businesses, from discovery through go-to-market and adoption.
What you need
- 5-9 years of Product Management experience
- Tier-1 institute preferred
- Strong B2C product experience
- Experience dealing with small to medium size Indian businesses
- Sets a very high bar for UX and UI with a portfolio of shipped experiences demonstrating craft
- Data driven decision making: fluency in analytics suites (Amplitude, Mixpanel, Clever Tap), SQL, and experiment design
What you will own
- Own the SMB Growth Agents roadmap end to end, from problem discovery to GTM and adoption
- Define and own outcome metrics: merchant activation, campaign performance, incremental revenue, retention
- Design agent experiences that self-serve SMB merchants can trust and use daily: onboarding, goal setting, autonomous execution, and clear reporting
- Set and enforce a very high bar for UX and UI; ensure experiences are simple, vernacular-friendly, and mobile-first
- Work with engineering and data science on agent architecture tradeoffs: latency, cost per merchant, guardrails, evals
- Run structured experimentation to prove agent-driven lift over merchant self-managed baselines; partner with sales, ops, and support to scale from pilot cohorts to the long tail
Core skills
Product ManagementB2C Product DevelopmentUX/UI DesignAnalytics (Amplitude, Mixpanel, Clever Tap)SQLExperimentationAI/ML Product DevelopmentAgentic AIMerchant GrowthSMB Business Strategy
Role brief
About the team: Pi Agents At Pi Agents, we are creating AI agents for businesses. We are building agents that help businesses of all sizes with their day to day challenges, across the full lifecycle: Acquiring, Servicing, Retaining, Upselling, and Supporting customers. We operate like a startup inside Paytm, shipping fast with a small, senior team.
About the role: This role is for the SMB Growth Agents. You will own product outcomes for growth-focused agents serving small and medium Indian businesses, taking them from capability to measurable business impact at scale.
Expectations/Requirements: 1. Own the SMB Growth Agents roadmap end to end, from problem discovery to GTM and adoption.2. Define and own outcome metrics: merchant activation, campaign performance, incremental revenue, retention. 3. Design agent experiences that self-serve SMB merchants can trust and use daily: onboarding, goal setting, autonomous execution, and clear reporting. 4. Set and enforce a very high bar for UX and UI. 5. SMB users have low tolerance for friction; the agent experience must be simple, vernacular-friendly, and mobile-first. 6. Work with engineering and data science on agent architecture tradeoffs: latency, cost per merchant, guardrails, evals.7. Run structured experimentation to prove agent-driven lift over merchant self-managed baselines. Partner with sales, ops, and support to scale from pilot cohorts to the long tail
Superpowers/Skills that will help you succeed in this role:1. 5-9 yrs of Product Management experience, Tier-1 institute preferred.2. Strong B2C product experience; experience dealing with small to medium size Indian businesses is a plus. 3. Sets a very high bar for UX and UI, with a portfolio of shipped experiences that demonstrate craft. 4. Data driven decision making: fluency in analytics suites (Amplitude, Mixpanel, Clever Tap), SQL, and experiment design. 5. Hands-on experience building AI native or agentic products is a strong plus; understanding of prompt design, evals, and agent orchestration preferred. 6. Comfort with ambiguity and a 0-to-1 environment; bias for shipping and learning weekly
Why join us: A collaborative, output driven program that brings cohesiveness across businesses through technology. You will build one of India's first at-scale agentic AI products for businesses, with direct revenue accountability.
Compensation: If you are the right fit, we believe in creating wealth for you. With 500 mn+ registered users, 21 mn+ merchants, and the depth of data in our ecosystem, we are in a unique position to build India's largest AI-led business growth story, and you can be part of it.