Job Title: Program Manager

Location: Remote/Virtual

Reports To: Director of Program Management

What Need Can You Fill?

We are seeking an exceptionally motivated and detail-oriented Program Manager to join our forward-thinking team. This pivotal role requires a candidate who is adept at overseeing and coordinating multiple programs and embodies a deep passion for driving success and efficiency in every initiative. The ideal candidate will have a proven track record of excelling beyond standard expectations, a keen desire to continually learn and adapt, and the drive to grow with the company long-term. Your mission will be to champion the pursuit of excellence across all programs, fostering an environment that thrives on innovation and exceptional service delivery. If you thrive in a dynamic, fast-paced environment and are committed to building a career that makes a difference, we invite you to apply.

What Will You Be Doing?

Manage the end-to-end release process, from inception to initial deployment, within the SaaS environment.
Create and maintain delivery plans for current and future sprints, ensuring the timely and successful completion of deliverables.
Build strong relationships with key stakeholders, actively managing their expectations based on data-driven project management.
Provide key metrics for releases, facilitating discussions during sprint retrospectives to identify issues and trends and drive continuous improvement.
Act as a facilitator between product teams, release managers, and business stakeholders to manage release, iteration, and business prioritization planning.
Ensure adherence to development processes and principles, including Agile and Scrum methodologies, and identify areas for process improvement.
Identify and highlight technical blockers and risks.
Manage and communicate technical dependencies within releases, ensuring effective coordination and resolution.
Conduct all business in accordance with Intradiem’s policies and procedures.
Perform all other duties as assigned.

What Will You Need To Succeed?

Bachelor’s degree in Computer Science engineering or a related field.
Requires at least 3 years of experience as Program Manager.
Strong understanding of SDLC processes and ability to identify areas for process improvement.
Experience working with multiple Scrum teams in diverse technical functions, including offshore and onshore resources.Ability to operate in an entrepreneurial, open, and collaborative environment.
Experience working on business-critical applications and large-scale SaaS-based deployments.
Strong leadership and management skills, with the ability to effectively lead and motivate teams.
Certified Scrum Professional (CSP) or equivalent experience in managing complex projects (preferred).
Ability and desire to learn new technologies and apply new skills.
Strong organizational and problem-solving abilities.
Accurate and regular reporting of release status and timelines.

*Must be able to travel 3-4 times a year for onsite team meetings*