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Program Manager, Client Implementation & Success

Ready

Role brief

We are seeking a dedicated and experienced individual to join our P3 division and manage our client implementation and success team. This individual will serve as a key expert in broadband federal policy, ensuring that our projects align with national and state-level regulatory frameworks. The ideal candidate will have experience with the BEAD program and a solid understanding of internet and technology policy issues.

A bit about you 🥇

  • Experience in broadband federal policy, with an understanding of the BEAD program.

  • Proven experience working at the state or federal level on internet and technology policy issues.

  • Former government experience is preferred.

  • Demonstrated management experience of client-facing teams in a fast-paced environment.

  • Excellent communication, negotiation, and relationship-building skills.

  • Strong analytical and problem-solving abilities.

  • Self-starter with the ability to work independently and drive initiatives forward.

  • Bachelor’s degree in public policy, communications, business administration, or a related field.

About your role at Ready ⚡️

  • Manage the client implementation and success team, ensuring projects are delivered on time, within scope, and to the highest quality standards.

  • Provide expertise on broadband federal policy, offering guidance to internal teams and clients.

  • Maintain knowledge of the BEAD program and its implications for broadband deployment and adoption.

  • Collaborate with state and federal agencies to stay informed of policy developments and advocate for Ready.net’s interests.

  • Build and maintain strong relationships with key stakeholders, including government officials, industry leaders, and community partners.

  • Support the strategic direction and implementation of broadband projects.

  • Ensure compliance with all relevant federal, state, and local regulations.

  • Supervise and mentor a team of client-facing professionals, fostering a collaborative and high-performance work environment.

  • Contribute to continuous improvement initiatives to enhance the effectiveness and efficiency of the client implementation and success team.

  • Represent Ready.net at industry conferences, workshops, and other public forums as needed.

About Ready 🚀

  • Creative problem solvers approaching an antiquated system with a revolutionary viewpoint.

  • Humble but ambitious, knowledgeable but curious, persistent but not obnoxious.

  • Concise and effective in written and spoken communication.

  • Comfortable working remotely.

About what you get 🫶🏼

  • Competitive salary plus meaningful equity upside

  • Competitive (and ever expanding) benefits for employees and dependents

  • Opportunities to learn and grow – all things startups

  • A chance to play a role in defining the roadmap as we pursue a bold vision and and a big goal

  • Work from anywhere you want, as long as you can get great internet (and your work here at Ready helps make this true in more places).

  • To get away - we all convene 2-3x / year for [optional, encouraged] retreats

  • We’re actively shaping our benefits program: have a say in which benefits matter to you

  • The charter to realize a market that is set to receive $65 billion in grant funding across the United States