1+ years leadership experience in retail, grocery, military, restaurant or equivalent
Ability to work fluid schedules including peak hours, nights, weekends, and holidays
Basic math skills and proficiency in cash handling
Ability to lift up to 49 pounds
High School Diploma or equivalent
Role signal brief
The role, at a glance
Extracted from the source posting · 95% confidence
The Retail Key Holder at Gopuff (BevMo!) in Capitola, CA, is responsible for opening and closing the store and managing operations in the absence of management. The role involves providing customer service, processing cash transactions, managing inventory, and supporting new employees during high-volume periods. Candidates must have at least one year of leadership experience in retail or similar fields and be available for fluid schedules including nights and weekends.
Compensation
USD 18–18 / hour
What you need
1+ years leadership experience in retail, grocery, military, restaurant or equivalent
Ability to work fluid schedules including peak hours, nights, weekends, and holidays
Basic math skills and proficiency in cash handling
Ability to lift up to 49 pounds
High School Diploma or equivalent
What you will own
Open and close the store, performing duties in the absence of management
Provide customer service by greeting customers, establishing rapport, and informing them of products and services
Assist the store during high-volume periods and support new employees
Recommend in-house products to customers based on knowledge
Perform inventory management tasks such as restocking, conducting counts, and identifying discrepancies
Process cash transactions, including opening and closing tills, counting cash, and preparing deposits
BevMo! by Gopuff is seeking a Key Holder for our Retail Operations team. This position is responsible for opening and closing the store and performing other duties in the absence of management. A Key Holder will assist the store in periods of high volume and provide support for new employees, providing excellent customer service while driving sales.
Responsibilities:
Provide excellent customer service by greeting and establishing rapport with customers while informing them of the products and services
Arrive early to open the store and leave late to close the store
Will assist the store in periods of high volume and provide support for new employees
Knowledge of in house products to provide customers with recommendations
Assist with inventory management tasks such as restocking merchandise, conducting inventory counts, and identifying discrepancies.
Process cash transactions accurately and efficiently, including opening and closing tills, counting cash, and preparing deposits.
Operating scanners, cash registers, and other electronics
Follow proper age verification policies
Ensuring all prices and quantities are accurate and providing a customer receipt
Processing refunds and exchanges
Monitor the sales floor to prevent theft and minimize loss, including conducting bag checks and ensuring adherence to security procedures.
Store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms
Train new employees on store procedures, product knowledge, and customer service standards
Qualifications:
1+ years leadership experience in retail, grocery, military, restaurant or equivalent experience
Ability to work with fluid schedules; be available during peak hours of operation and availability to support stores on nights, weekends, holidays, etc.
Basic math skills and proficiency in cash handling
Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area.
Capitola CA: USD $17.65/hr
The salary range above reflects what we’d reasonably expect to pay candidates. A candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role’s compensation package, please reach out to the designated recruiter for this role.
Additional
At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes. And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you’re hearing? Then join us on Team Blue. Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
