The Retail Key Holder at Gopuff is responsible for opening and closing the store, providing customer service, and assisting with inventory and sales. The role requires prior leadership experience in retail or similar industries and the ability to work flexible schedules including nights and weekends. The position is located in Tacoma, WA, with a specified hourly salary range.
- Compensation
- USD 18–18 / hour
What you need
- 1+ years leadership experience in retail, grocery, military, restaurant or equivalent
- Ability to work with fluid schedules
- Availability during peak hours, nights, weekends, holidays
- Basic math skills and proficiency in cash handling
- Ability to lift up to 49 pounds
- High School Diploma or equivalent
What you will own
- Opening and closing the store
- Performing other duties in the absence of management
- Assisting the store in periods of high volume
- Providing support for new employees
- Providing excellent customer service
- Driving sales
Core skillsCustomer ServiceCash HandlingInventory ManagementRetail SalesTeam LeadershipAge Verification
BevMo! by Gopuff is seeking a Key Holder for our Retail Operations team. This position is responsible for opening and closing the store and performing other duties in the absence of management. A Key Holder will assist the store in periods of high volume and provide support for new employees, providing excellent customer service while driving sales.Responsibilities:
Provide excellent customer service by greeting and establishing rapport with customers while informing them of the products and servicesArrive early to open the store and leave late to close the storeWill assist the store in periods of high volume and provide support for new employeesKnowledge of in house products to provide customers with recommendationsAssist with inventory management tasks such as restocking merchandise, conducting inventory counts, and identifying discrepancies.Process cash transactions accurately and efficiently, including opening and closing tills, counting cash, and preparing deposits.Operating scanners, cash registers, and other electronicsFollow proper age verification policiesEnsuring all prices and quantities are accurate and providing a customer receiptProcessing refunds and exchangesMonitor the sales floor to prevent theft and minimize loss, including conducting bag checks and ensuring adherence to security procedures.Store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathroomsTrain new employees on store procedures, product knowledge, and customer service standardsQualifications:
1+ years leadership experience in retail, grocery, military, restaurant or equivalent experience Ability to work with fluid schedules; be available during peak hours of operation and availability to support stores on nights, weekends, holidays, etc.Basic math skills and proficiency in cash handlingTeam-oriented mentalityAbility to lift up to 49 poundsHigh School Diploma or equivalentWhat We Offer:
Medical/Dental/Vision Insurance (for full-time employees)401(k) Retirement Savings Plan25% employee discount & FAM MembershipVacation and Sick Time for eligible employeesEAP through AllOne Health (formerly Carebridge)Pay:
Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area.
Tacoma, WA Salary Range: USD $18.25/hr
The salary range above reflects what we’d reasonably expect to pay candidates. A candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role’s compensation package, please reach out to the designated recruiter for this role.
Additional
At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.
And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
Like what you’re hearing? Then join us on Team Blue.
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
