Description
Binance Risk team is looking for an experienced Risk Operation Specialist to implement effective Risk strategies to Binance platform and users.
You'll be dealing with high revenue & VIP cases - to work through a number of pre-determined fraud alerts, email alerts, SMS alerts , and service requests to determine if recent account activity is of a fraudulent nature. You will complete your investigation using multiple resources including customer contacts, reviewing account activities, account ratings, phone matches, IP Search, and various websites, etc.
You will investigate at-risk accounts to avoid or reduce platform losses, and educate customers on how-to maintain security awareness and strive for loss prevention. You are responsible for reviewing documentation, analyzing data to verify the authenticity of transactions and/or activities.
Throughout this process you may need to communicate with the customers for additional information and to notify them the decisions.
Binance Risk team is looking for an experienced Risk Operation Specialist to implement effective Risk strategies to Binance platform and users.
You'll be dealing with high revenue & VIP cases - to work through a number of pre-determined fraud alerts, email alerts, SMS alerts , and service requests to determine if recent account activity is of a fraudulent nature. You will complete your investigation using multiple resources including customer contacts, reviewing account activities, account ratings, phone matches, IP Search, and various websites, etc.
You will investigate at-risk accounts to avoid or reduce platform losses, and educate customers on how-to maintain security awareness and strive for loss prevention. You are responsible for reviewing documentation, analyzing data to verify the authenticity of transactions and/or activities.
Throughout this process you may need to communicate with the customers for additional information and to notify them the decisions.