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Remote role · sales-en

Sales Engineer - Singapore

JumpCloud

remote,Singapore, Singapore - RemoteSalesFull-time
Before you apply

Role details

The practical picture
Work arrangement
Fully remote
Employment
Full-time
Eligible locations
Singapore

Work & location

Remote policy
Remote First
Office locations
Singapore, Singapore, Singapore, SG

Experience & eligibility

Languages
English · Mandarin · Cantonese
Work authorization
authorized to work in Singapore

Inside the role

Department
Sales Engineering
Qualifications
Excellent written and verbal communications skills with the ability to communicate in local languages such as Mandarin, Cantonese and English Skilled at breaking down complex tasks into simple actionable steps for customers Comfortable speaking with technical evaluators and IT leaders, and adjusting talk-track to match the audience Desire and ability to learn new complex concepts
Role signal brief

The role, at a glance

Extracted from the source posting · 95% confidence

The Sales Engineer supports the SEA region by acting as a technical trusted advisor and providing product demonstrations for JumpCloud. The candidate will assist prospects with trial configurations and align solutions to customer pain points. The role is remote within Singapore and requires communication skills in English and local languages.

Remote scope
South East Asia region (SEA)

What you need

  • Excellent written and verbal communications skills with the ability to communicate in local languages such as Mandarin, Cantonese and English
  • Skilled at breaking down complex tasks into simple actionable steps for customers
  • Comfortable speaking with technical evaluators and IT leaders, and adjusting talk-track to match the audience
  • Desire and ability to learn new complex concepts

What you will own

  • Act as the technical trusted advisor to provide consultative support for organizations across the South East Asia region (SEA) evaluating the JumpCloud platform
  • Provide tailored product demonstrations
  • Uncover customer pain points and challenges and align JumpCloud solutions to those challenges
  • Support direct and partner sales teams with product related questions and skill development
  • Build relationships with partners through technical enablement and co-selling
  • Assist prospects with setup and configuration of free trials and provide technical Q&A
Core skills
Pre-Sales EngineeringCloud/SaaS TechnologiesActive DirectoryNetworking Fundamentals

Remote policyRemote First

Internal freshness window ends Oct 21, 2026
View source evidence
  • location “This role is remote in the country of Singapore. You must be located in and authorized to work in Singapore to be considered for this role.”
  • workplace_type “This role is remote in the country of Singapore.”
  • company_remote_policy “JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.”
  • applicant_location_requirements “You must be located in and authorized to work in Singapore to be considered for this role.”
  • skills “Strong knowledge of Cloud/SaaS technologies; Strong understanding of Active Directory environments; Understanding of networking Fundamentals”
  • must_have “Excellent written and verbal communications skills with the ability to communicate in local languages such as Mandarin, Cantonese and English”
  • nice_to_have “3-5+ experience in a technical Sales Engineering or similar role”
  • remote_scope “act as the technical trusted advisor to provide consultative support for organizations across the South East Asia region (SEA)”
  • languages “ability to communicate in local languages such as Mandarin, Cantonese and English”
  • work_authorization “authorized to work in Singapore”
  • department “The Sales Engineering team is rapidly expanding to support our sales functions”
  • job_locations “This role is remote in the country of Singapore.”
pre-sales engineeringcloud/saas technologiesactive directorynetworking fundamentals
Role brief
All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.

About JumpCloud®

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.  

JumpCloud is Intelligent, Secure IT.


About the Team: 

The Sales Engineering team is rapidly expanding to support our sales functions and equip our salespeople with the technical resources they need to help drive revenue growth. The Pre-Sales Engineering team is responsible for providing technical expertise and consulting to organizations during their evaluation and to help show the value of JumpCloud solutions.

 

What you’ll be doing:

  • Acting as the technical trusted advisor to provide consultative support for organizations across the South East Asia region (SEA) evaluating the JumpCloud platform

  • Providing tailored product demonstrations

  • Uncovering customer pain points and challenges and aligning JumpCloud solutions to those challenges

  • Support direct and partner sales teams with product related questions and skill development

  • Building relationships with partners through technical enablement and co-selling

  • Assist prospects with setup and configuration of free trials

  • Provide technical Q&A to prospects as they progress through trial

  • Assess prospect readiness to enter a formal sales cycle

  • Understand implementation best practices to advise on the quickest customer time to value

  • Identify common technical issues and themes that could be addressed through product development, automation and/or self-serve

  • Provide evaluation framework for prospects to follow in their POC

    • We’re looking for :

  • Excellent written and verbal communications skills with the ability to communicate in local languages such as Mandarin, Cantonese and English 

  • Skilled at breaking down complex tasks into simple actionable steps for customers

  • Comfortable speaking with technical evaluators and IT leaders, and adjusting talk-track to match the audience

  • Desire and ability to learn new complex concepts

    • Preferred Qualifications :

  • 3-5+ experience in a technical Sales Engineering or similar role 

  • Strong knowledge of Cloud/SaaS technologies

  • Strong understanding of Active Directory environments

  • Understanding of networking Fundamentals

  • Knowledgeable in industry standard authentication and authorization protocols e.g. SAML, OIDC/OAuth, LDAP, RADIUS, SCIM and JIT

  • Familiarity with MDM, RMM, or similar endpoint solutions

  • Familiarity with MFA technologies such as TOTP, WebAuthn

  • Experience configuring and deploying identity and/or directory solutions

  • Experience with both direct and channel/partner sales cycles

    • Additional

    #LI-PS1
    Where you’ll be working/Location: JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.   This role is remote in the country of Singapore. You must be located in and authorized to work in Singapore to be considered for this role.     Language: JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.   Why JumpCloud®?  If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.     One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO   Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®.  Please note JumpCloud® is not accepting third party resumes at this time.      JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.   Scam Notice: Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.   All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line "Scam Notice"   #LI-Remote #BI-Remote