Contributor Success Fullstack Engineers work on laying down an efficiency foundation for our community members to contribute to GitLab.
What You’ll Do
- Drive GitLab’s contribution efficiency efforts and results.
- Own one or more Engineering Contributor Success project plans.
- Coach and lead cohorts of community contributors.
- Give orientation to newly formed community contributor cohorts
- Provide guidance to community contributors on technical and non-technical aspects.
- Track contributions from community contributor cohorts and drive them to completion.
- Propose efficient metrics for tracking community efficiency.
- Nominate impactful community contributors, cohorts and contribution for recognition.
- Be a permanent member of GitLab MR Coaches.
- Be proficient at one or more MR Coach specialty (Development, Test, Documentation and etc).
- Drive Contributor Success team stand-up and agile processes.
- Advocate prioritization of improvements backlog based on feedback from our community.
- Participate in GitLab’s overall Contributor Success events and processes.
- Travel to customers for training purposes.
What You’ll Bring
- Self-motivated and self-managing, with excellent organizational skills and eyes for quality.
- Share our values, and work in accordance with those values.
- Fluent in using GitLab
- 5 years or more developing in Ruby and Javascript
- Extensive experience using Git and source control
- Extensive experience with the Open Source community
- Track record of contributing to well-known Open Source projects
- Track record of customer interactions
- Computer science education or equivalent experience
- Proficiency in the English language, with excellent written and oral communication skills.
- You share our values, and work in accordance with those values
How GitLab will support you
- Benefits to support your health, finances, and well-being
- All remote, asynchronous work environment
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and development budget
- Parental leave
- Home office support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.