Responsibilities:
- Outbound phone and email communications to both existing Customers and Channel Partners Looking for a motivated person who has a passion for sales
- Recommends business solutions considering customer needs and SonicWall interests
- Utilizes installed product subscription records and reporting to drive increases in active subscribers within the Installed Base
- Facilitates sales information flow to regional sales teams and leaders
- Drives Lifecycle Management process improvements amongst Partners and Customers
- May be responsible for influencing sales behavior and capabilities among sales teams
- Initial point of contact for Installed Base data inquiries
- Maintain documentation for all projects and initiatives involving Installed Base growth
- Enhances and further builds relationships with existing customers based upon knowledge of SonicWall’s technology, products and services
- Leverages cross-functional resources to achieve results
Requirements:
- Strong communication skills, both written and verbal
- Critical thinking (Ability to understand Installed Base strategy, provide consultative analysis)
- Communication (Ability to combine complex data and analyses into actionable business plans which facilitate decision-making; ability to engage in active listening and draw out key conclusions from colleagues, Partner and Customer relationships)
- Proven ability to meet tight deadlines, multi-task and prioritize workload
- Ability to manage multiple competing priorities simultaneously and drive projects to completion
- Excellent analytical and problem-solving skills
- Must be a self-starter with ability to follow through on projects assigned
- Ability to learn new tools
- Strong skills in cross functional collaboration
Education and Experience:
- Requires a minimum of 5 years of related experience.
Preferences:
- 5+ years’ experience in Inside Sales
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