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TECHNICAL OPERATIONS MANAGER (AI & Process)

The Global Talent Co.

PolandBusinessFull-time
Before you apply

Role details

The practical picture
Employment
Full-time
Role signal brief

The role, at a glance

Extracted from the source posting · 95% confidence

The Global Talent Co. seeks a Senior Operations Manager for a hybrid role based in Wrocław, Poland. This fast-growing European company designs and manufactures custom logo signage across Germany, Poland, and Sweden. The role focuses on building operational infrastructure, leading cross-functional teams, and driving AI-driven automation and scalability.

What you need

  • 3–7+ years of experience in operations, business operations, strategy, consulting, logistics, manufacturing, technology, or a fast-paced environment
  • Demonstrated career progression with increasing levels of responsibility and ability to operate in dynamic environments
  • Experience designing and improving operational systems, workflows, and business processes
  • Strong ability to balance strategic thinking with hands-on execution
  • Experience managing or coordinating multiple teams, functions, or stakeholders
  • Strong analytical and problem-solving skills with a data-driven mindset

What you will own

  • Lead day-to-day operations across Design, Warehouse, Assembly, and Service Coordination while continuously improving performance
  • Design, optimize, and implement operational processes, workflows, automations, and software solutions to improve efficiency
  • Manage, coach, and develop teams across multiple operational functions
  • Define and implement operational KPIs across departments using data to identify improvement opportunities
  • Take ownership of operational budgets and financial performance, helping improve profitability and resource allocation
  • Drive strategic operational initiatives that support long-term company growth and scalability
Core skills
Operations ManagementProcess ImprovementTeam LeadershipData AnalysisBudget ManagementAutomationAI ToolsWorkforce ManagementCross-functional CollaborationScalability Strategy
Internal freshness window ends Oct 21, 2026
View source evidence
  • salary “Not provided”
  • location “Job location: Poland; Position: Senior Operations Manager / Full-Time | Wrocław, Poland; This is a Wrocław-based role”
  • remote_scope “Full-Time | Hybrid | Wrocław, Poland; This role has a hybrid structure, with the frequency of in-person work in the Wrocław office to be discussed with the hiring manager during the interview process”
  • applicant_location_requirements “Candidates currently living in Wrocław are encouraged to apply, and candidates based elsewhere in Poland may also be considered if they are open to relocating to Wrocław”
  • employment_type “Full-Time | Hybrid | Wrocław, Poland”
  • company_remote_policy “The Global Talent Co.”
operations managementprocess improvementteam leadershipdata analysis
Role brief
TECHNICAL OPERATIONS MANAGER (AI & Process)

Full-Time | Hybrid | Wrocław, Poland (on-site presence required)

Check out The Global Talent Co.’s talent network: https://www.globaltalent.co/network


About the company
A fast-growing European company that designs and manufactures custom logo signage for businesses across Europe. Founded in 2014, it operates in Germany, Poland and Sweden, and is moving toward AI-driven operations.


The role
We are looking for a hands-on, technically savvy operator to improve and scale how our operations run across Design, Warehouse, Assembly and Service Coordination.

You will lead the teams in these areas while staying close to the work: digging into the data, using AI tools and automation, and building better processes yourself.


What you'll do

  • Lead, coach and develop the teams across Design, Warehouse, Assembly and Service Coordination.

  • Analyze how operations run and find where they can be better along the metrics: costs, speed, scale and quality.

  • Design and implement process improvements, automations and AI-based workflows.

  • Manage improvement projects from idea to rollout.

  • Define KPIs and build the reporting to track them.

  • Work directly with the CEO on the priorities for the company's development.


What we're looking for

  • 3+ years of experience in a tech company, technical product management, technical operations or a similar role.

  • Technically savvy: you use AI tools in your daily work and have an engineering mindset.

  • Strong analytical skills: you're comfortable working with data (Excel, SQL, BI tools or similar).

  • Proven experience improving and scaling processes, and managing projects end-to-end.

  • A hands-on attitude: you enjoy doing the work yourself, not only delegating it.

  • A clear communicator who can lead and develop a team while staying hands-on.

  • Good financial understanding: you're comfortable working with budgets and operational costs.

  • Fluent English (C1 or above). Polish or German is a plus.


This role is not for you if

  • You see your role mainly as managing people and delegating, rather than doing hands-on work yourself.

  • Your background is mainly in traditional production or warehouse management.


Why join

  • Real ownership over how a growing company operates and scales.

  • A central role in the company's shift toward AI-driven operations.

  • Direct work with the CEO, with visible impact from day one.

  • The opportunity to grow with the company as its operations and team scale.


Location
This role is based in Wrocław and requires regular in-person work at our Wrocław office and operations site. It is not a remote position. You must live in or near Wrocław, or be willing to relocate before starting. The exact office/remote split will be agreed during the interview process.