Veeva Systems seeks a Senior Product Manager for Medical Inquiry, responsible for building, launching, and growing capabilities for Veeva MedInquiry. The role requires deep collaboration with customers, sales, consulting, and engineering to define product strategy, roadmap, and specifications. Ideal candidate has 8+ years of PM experience with case management and customer service channels, strong technical background, and comfort with ambiguity.
- Time zones
- Eastern Standard Time
- Compensation
- USD 120,000–200,000 / year
What you need
- 8+ years of progressive product management experience
- Experience with case management and customer service intake channels
- Exceptional verbal and written communication skills
- Demonstrated expertise in design, product development, and strategic planning
- Experience researching customer and market requirements to develop short and long-term roadmaps
- Bachelor's degree in engineering, computer science, or related discipline
What you will own
- Design, prototype, and validate Veeva MedInquiry solutions to ensure correct problem-solving in the right order
- Author high-quality specifications and communicate actionable requirements to engineering teams
- Create and manage product roadmap, collaborating with cross-functional teams to build harmonized Veeva solutions
- Research and distill Medical Information software and Life Sciences industry trends into product requirements
- Manage detailed user stories and story backlog while understanding architectural requirements and limitations
- Build and launch next-generation Medical Affairs product capabilities with industry and technology A-players
Core skillsProduct ManagementRoadmap StrategyUser Story WritingData Modeling (ERDs)LucidchartCase ManagementCross-functional CollaborationAgile DevelopmentTechnical CommunicationLife Sciences Industry
Remote policyAs a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
We're looking for an experienced Product Manager to build, launch, and grow capabilities for Veeva MedInquiry. You will work closely with customers, sales, consulting, and engineering to construct a product definition, a solution map, and roadmap, and define detailed product specifications.
We’re looking for a self-starter that takes initiative with a natural ability to execute, adapt, and learn quickly when faced with ambiguity. You will work closely with a team of industry and technology A-players, who together are bringing to life the next generation of Veeva products to Medical Affairs.
What You'll Do
Be hands-on. Design, prototype, define, configure Veeva MedInquiry and validate solutions rapidly to ensure we solve the right problems, in the right order
Be agile. Design, implement, iterate
Be a storyteller. Author & design high-quality specifications and communicate specific, actionable requirements to your engineering teammates
Be an owner. Create and manage the roadmap for your product area, and collaborate closely with cross-functional teams. Keep up with the latest Medical Information software and Life Sciences industry trends, and distill them into product requirements
Be a team player. Work with Engineering, QA, and Product Management to build solutions that harmonize across Veeva applications
Take pride in your work with a passion for excellence
Requirements
8+ years of progressive experience in product management
Experience with case management and customer service intake channels
Exceptional verbal and written communication skills
Demonstrated expertise in design, product development, and strategic planning
Experience in researching and understanding customer and market requirements to develop short and long-term product roadmaps and plans
Experience writing detailed user stories and managing a story backlog
Ability to understand and communicate architectural requirements, preferences, and limitations
Track record of effectively collaborating with engineering/QA to define, design and deliver the product
Experience with data modeling (ERDs) and Lucidchart
Ability to work independently in a fast-paced environment and comfortable with ambiguity
Bachelor’s degree in engineering, computer science, or a related discipline
Must be based in a region in the Eastern Standard Time zone
Qualified candidates must be legally authorized to work in the USA or Canada
Nice to Have
Experience in digital product design tools such as Figma
Experience in Medical Information
Interviewing with Veeva
We value your time and believe in a transparent hiring process. Here is the process you can expect.
Follow the application process and submit your resume.
Within 3 days, you will receive a link to a personality assessment administered by a third party.
Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
If moving to the interview stage, the process is as follows:
- A conversation with the hiring manager
- A practical case exercise
- A final conversation with our group's Senior Leader.
Once all interviews are complete, the manager will be in touch with a final decision.
Perks & Benefits
Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program
Compensation
Base pay: $120,000 - $200,000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
Additional
#LI-Remote
#LI-MidSenior
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
