About This Job
As the Senior Product Manager for the Checkout Experience, you will be a key driver of revenue growth at Dutchie, responsible for optimizing the customer-facing checkout experience across all ordering channels (Hub, Ecomm, Kiosk, and Mobile App). This is a high-impact role with a scope that cuts across multiple engineering teams. You will be part of a broader Product team dedicated to building a best-in-class digital commerce experience.
Key Outcomes
- Increase Checkout Conversion: Own the late-stage product experience across all channels to minimize cart abandonment and maximize purchase completion.
- Increase Payments Share of Wallet: Drive adoption of our Pay by Bank product and integrate seamless cashless payment options into every digital ordering workflow.
- Increase Average Order Value: Leverage our personalization engine to implement cart toppers, gamified deals, and discounts within the checkout flow to boost cart size.
What You'll Do...
- Develop, sell, and execute a roadmap of innovative bank payment experiences across all digital ordering channels to truly revolutionize the way consumers pay for cannabis orders
- Conduct in-depth user research and analysis to identify friction points and opportunities for improvement in the checkout process.
- Be the single-threaded owner for key performance indicators (KPIs) related to checkout conversion, payments share of wallet, and average order value.
- Collaborate closely with design, engineering, marketing, and data teams to implement and iterate on checkout features and enhancements.
- Be the subject matter expert on industry trends and best practices in e-commerce and payments to inform product strategy.
What You Bring...
- 5+ years of experience in product management, with a proven track record of driving revenue growth through checkout optimization.
- Deep understanding of e-commerce and payments, with experience in A/B testing and data-driven decision-making.
- Experience with personalization engines and gamification techniques is a plus.
- Strong analytical and problem-solving skills, with the ability to identify and address complex issues.
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
You’ll Get…
We are targeting a starting salary of $175,000 based on the intended level for this role. There may be flexibility on individual compensation packages based candidate skill set, experience, qualifications and other position-related factors.
In addition to cash compensation, our total rewards package includes:
- Full medical benefits including dental and vision plans to ensure you always have the best care.
- Equity packages in the form of stock options to all employees.
- Technology (hardware, software, reading materials, etc..) allowance
- Flexible vacation and sick days
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