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Remote role · senior-q

Senior QA / SDET Engineer

TTEC Digital

hybrid,HyderabadQAFull-time
Before you apply

Role details

The practical picture
Employment
Full-time
Role signal brief

The role, at a glance

Extracted from the source posting · 92% confidence

TTEC Digital seeks a Senior QA/SDET Engineer for a fully remote, full-time position in their AI CX innovation group. The role focuses on automation-first quality engineering for enterprise AI-powered customer experience tools, including automated QA, conversational analytics, and agentic automation. The position emphasizes weekly code deploys, startup environment with 1-week sprints, and requires experience building CI/CD-native test automation in Go or Python for high-throughput, low-latency systems.

What you need

  • 5+ years SDET experience; writes real automation code (Go / Python)
  • Automation-first conviction with experience building CI/CD-native test suites
  • Master issue-isolator and root-cause debugger for distributed systems
  • Experience testing event-driven systems, WebSocket flows, and browser extensions
  • CI-native mindset with flake management as first-class discipline
  • Contract/API testing between services; synthetic data and traffic generation

What you will own

  • Automation-first quality engineering for AI CX platform combining voice, desktop, intelligence, and AI
  • Build fast-turnaround regression suites gating weekly code deploys
  • Implement rapid detection and reporting with quality signal in minutes, not days
  • Own load/stress testing coverage for latency budgets
  • Isolate issues to service, commit, and event level with detailed bug reports
  • Manage flake management as first-class discipline in CI/CD pipeline
Core skills
GoPythonSDETTest AutomationCI/CDRegression TestingLoad TestingStress TestingEvent-Driven SystemsWebSocket

Remote policyfully remote opportunity

Internal freshness window ends Oct 21, 2026
View source evidence
  • summary “This role is a full-time and fully remote opportunity!”
  • summary “TTEC Digital seeks a Sr. QA/SDET Engineer to join our team.”
  • responsibilities “Automation coverage for your squads' services”
  • must_have “5+ years SDET; writes real automation code (Go / Python), not manual scripts. Automation-first is a conviction, not a preference.”
  • must_have “Experience testing event-driven systems, WebSocket flows, and browser extensions”
  • company_remote_policy “This role is a full-time and fully remote opportunity!”
  • location “Job location: hybrid,Hyderabad”
  • category “Senior QA / SDET Engineer”
gopythonsdettest automation
Role brief
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

TTEC Digital seeks a Sr. QA/SDET Engineer to join our team. This role is a full-time and fully remote opportunity! 

The work:

We’re an innovation group inside TTEC (NASDAQ: TTEC), building the next generation of AI CX tools — automated QA, conversational analytics, knowledge assist, and agentic automation — for the world’s biggest brands and the millions of customers they serve. We move like an early-stage startup, backed by the scale, distribution, and enterprise client base of a company that’s been obsessed with customer experience since 1982. 

This is the rare seat where getting in early actually matters at scale. TTEC is a public company at an AI inflection point. Ship the right products into thousands of live enterprise deployments and you don’t just move a metric — you move the trajectory of the company and the value of the stock. The leverage is real, and the work compounds. 

Who we hire — the DNA 

  • Self-starters and do-ers with grit — hackers in the best sense, with a startup mentality and a show-me bias: working software over slides, prototypes over proposals. 
  • Want to learn, love new technology. This platform is built on the latest technology, and that technology changes and advances monthly. You adapt to change quickly — new tools, new models, new priorities — without drama. 
  • Master debuggers and problem solvers. You love solving complex problems, you think outside the box, and you multitask across domains without losing the thread. 
  • AI-native. You work with AI on all levels — you understand the technology around you (LLMs, SLMs, RAG, knowledge graphs, agents, training, eval) and you use AI tools daily to exponentially increase your velocity. 
  • Distributed-systems literate. High-efficiency, event-driven, low-latency systems are our world; you understand what that demands. 
  • Innovators who ship. You demonstrate ideas easily, fail fast, and move forward. You make committed timelines and hit them. 
  • You consider yourself exceptional — and you like winning. So do we. 
  • No one will have everything in this description. We're looking for well-rounded, smart people who move fast.

What You Will Do:

The role:

  • Automation-first quality engineering for a platform combining voice, desktop, intelligence, and AI.
  • We emphasize AUTOMATION — we do not do manual QA here.
  • Weekly code deploys are the heartbeat: when a QA branch is ready, regressions run fast, results report fast, and the train doesn't wait.
  • Startup environment: 1-week sprints, fail fast, move forward. 

What you'll own:

  • Automation coverage for your squads' services 
  • Fast-turnaround regression suites gating weekly deploys
  • Rapid detection and reporting
  • Quality signal in minutes, not days
  • Load/stress coverage for your services' latency budgets
  • Your committed timelines. 

Who you are:

  • Self-starter with grit and a show-me mentality.
  • You consider yourself exceptional, love new technology, adapt fast when the stack changes under you, and use AI tools daily to multiply velocity — including AI-assisted test generation.
  • A team player who likes winning, and a partner to dev, not a gate: when something breaks, you help the dev team isolate it fast.

What You Will Bring: 

  • 5+ years SDET; writes real automation code (Go / Python), not manual scripts. Automation-first is a conviction, not a preference. 
  • Master issue-isolator and root-cause debugger — you narrow a failure to the service, the commit, the event; dev teams love your bug reports because they're half the debugging done. 
  • Fast regression discipline — parallelized suites, smart test selection, results in minutes; quality at weekly-deploy speed without becoming the bottleneck. 
  • Comfortable in high-load testing environments — load, stress, and soak testing of high-throughput, low-latency systems; you know how to find the knee of the curve. 
  • Experience testing event-driven systems, WebSocket flows, and browser extensions — ordering, race conditions, real-time state. 
  • CI-native mindset — tests wired into trunk-based CI/CD; flake management as a first-class discipline (a flaky suite is a broken suite). 
  • Contract/API testing between services; synthetic data and traffic generation (simulated calls, event streams, audio) for repeatable real-time testing. 
  • Testing AI outputs — eval-style assertions for non-deterministic LLM/ML features — a strong plus.