Zoox seeks a Senior/Staff Technical Program Manager for Live Service Operations to drive cross-functional program planning and execution. The role involves translating corporate strategy into technical roadmaps, influencing cross-functional decisions, and managing complex vehicle and robotaxi service operations for Zoox's autonomous fleet.
- Compensation
- USD 193,000–267,000 / year
What you need
- BS or MS degree in engineering or equivalent experience
- 7+ years of experience in engineering, program management, or management consulting with product launch focus
- Success driving complex SW/HW integration and leading cross-functional programs end-to-end
- Proficiency in tools for managing complex projects (Gantt chart, risk matrix, Smartsheet, Jira)
- Excellent written, presentation, and verbal communication skills
What you will own
- Partner with department managers to translate corporate strategy into detailed technical roadmaps, timelines, and deliverables
- Influence key decisions cross-functionally across engineering, manufacturing, product, operations, and strategy
- Establish standard reporting for program status, risks, and accomplishments to key stakeholders
- Define and develop KPIs and performance measurement methods
- Align program goals with business objectives and build momentum across cross-functional teams
- Maintain technical understanding of vehicle platforms, software lifecycle, safety clearance, and live robotaxi service operations
Core skillsProgram ManagementTechnical RoadmappingCross-functional LeadershipSW/HW IntegrationKPI DevelopmentRisk ManagementAgile/Traditional Project Management ToolsStakeholder CommunicationVehicle PlatformsAutonomous Systems
The Program Management Office (PMO) at Zoox is responsible for driving cross-functional program planning and execution at the highest level. We partner with leaders from across the company in vehicle development, system design, software engineering, manufacturing, fleet operations, and business functions to develop and deliver major corporate milestones on the path to launch, and beyond. Our program managers contribute to the end to end success of technical, integrated product milestones involving both of our vehicle platforms - the Toyota Highlander test fleet and Zoox’s purpose-built robotaxi.In this role, you will:
Partner with a wide range of department managers to translate the top-down corporate strategy and milestones into detailed technical roadmaps, timelines, and deliverables
Influence key decisions working cross-functionally across engineering, manufacturing, product, operations, and strategy to reach the right outcomes
Establish standard reports to provide concise and effective communications to key stakeholders on program status, issues/risks, and accomplishments
Define and develop new KPIs and other methods to measure performance that best translate progress toward goals
Ensure the program goals are aligned with business objectives; build and sustain momentum among cross-functional TPMs and workstreams towards delivering on time and on target
Maintain a strong technical understanding of our vehicle platforms, software lifecycle, safety clearance process, and live robotaxi service operations
Build deep trust and credibility with technical department managers to steer high-stakes decisions and negotiate trade-offs across competing organizational priorities.
Qualifications:
BS or MS degree in an engineering discipline or equivalent experience
7+ years of experience in engineering, program management, or management consulting with a focus on product launches
Success in driving complex SW/HW integration processes and optimizations, and leading complex cross-functional programs end to end
Comfortable leading through ambiguity and enabling teams to perform in this environment
Proficient in tools or processes required to manage complex projects (i.e., Gantt chart, risk matrix, Smartsheet, Jira, etc.)
Excellent written, presentation, and verbal communication skills are a must, and the ability to create visualizations of KPIs and program risks
Bonus Qualifications:
Project Manager Professional certification (PMP) or equivalent
Experience with autonomous vehicles, robotics, test platforms, simulation, and automotive or aerospace processes is highly desired
Experience with developing and scaling strategy, processes
Strong foundational background in Systems Engineering
Prior experience in the Autonomous Vehicle (AV) or Aerospace/Airline industries
Additional
About ZooxZoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.
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AccommodationsIf you need an accommodation to participate in the application or interview process please reach out to accommodations@zoox.com or your assigned recruiter.
A Final Note:You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.
