The Enterprise Platform Engineering team supports the platforms used day in and day out by Cruisers. From the laptops and desktops that enable developers to the tablets and phones that empower operations our team’s impact is far reaching.
We are looking for a hardworking engineer who specializes in Microsoft technologies to help us execute on the EPE team’s roadmap, deliver an outstanding experience for our users, and support the growth and development of the Microsoft environment, including the Windows platform.
What you’ll be doing:
Design and deliver components of Microsoft Windows-based infrastructure to improve availability, scalability, and latency Cruisers rely on everyday
Implement solutions to help secure and scale our Microsoft Windows configuration management for services such as Active Directory, SCCM, PKI, etc with prioritization on automation.
Identify opportunities to enable self-service and workflow automation to support the team with day-to-day requests
Define and improve observability capabilities related to Windows-based infrastructure
Develop and maintain configuration policies and compliance enforcement across IT
Provide tier-3, 4 support for Microsoft systems as an escalation path from IT Operations or Security
Own and report on the health of the Microsoft Windows Server environment, from patch coverage to performance baselines
Collaborate with various technical and non-technical teams to translate requirements into components of service architecture
Participate in on-call rotation
What you must have:
Proven experience in the administration, configuration, and support of Microsoft Windows as a platform at scale
Deep understanding of Active Directory, SCCM, PKI, DNS, and leveraging Powershell scripts for its management and automation.
Experience leveraging InTune and AzureAD.
Experience using infrastructure-as-code and configuration-as-code methodologies to manage Microsoft Windows platforms
Solid understanding of DevOps methodologies with a strong desire to automate everything
You have experience using Git and CI/CD to improve the quality and release cadence of changes
Experience managing Windows-based infrastructure in public clouds (AWS, GCP, Azure)
You maintain a security mindset when engineering solutions to complex problems
Comfortable with scripting and programming languages such as Powershell and Python
The ability to multitask and prioritize tasks, own and drive projects effectively in a fast-paced environment
Empathy for end users and a desire to provide a quality user experience
Bonus points!
Direct experience with GCP and leveraging cloud concepts to deploy Windows-based workloads
Experience integrating workflow automation tools (ex. Rundeck, StackStorm) to manage Windows-based infrastructure
You have experience deploying and/or managing virtualization (MS Hyper-V or VMWare) platforms
Experience leveraging InTune for cloud based observability and configuration management of Client platforms
You have managed Windows with Ansible in addition to standard Windows-built configuration management tools
You have experience using HashiCorp tools (Vault, Terraform) in Windows-based environment
Experience developing production level services in enterprise environments
The salary range for this position is $126,000 - $185,300. Compensation will vary depending on location, job-related knowledge, skills, and experience. You may also be offered a bonus, long-term incentives, and benefits. These ranges are subject to change.