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Site Leader I, Charlottesville, #43

Gopuff

onsite,Charlottesville, VAManagementFull-time
SalaryUSD 43,000–59,400 / year
Before you apply

Role details

The practical picture
Base compensation

USD 43,000–59,400 / year

Employment
Full-time

Inside the role

Qualifications
6+ years of experience in a fast-paced environment leading a workforce Retail, grocery, military, restaurant or equivalent experience Strong written and verbal communication skills Conflict resolution skills Team development and engagement skills Ability to lead in an ever-changing environment as a change agent improving processes/efficiencies
Role signal brief

The role, at a glance

Extracted from the source posting · 95% confidence

The Site Leader is responsible for leading a local team of Shift Leaders and Field Operations Associates to oversee facility operations, including deliveries, inventory, and financial performance. This role requires ensuring compliance with safety, HR, and legal policies while driving improvements in key performance indicators. The position involves managing budgets, training staff, and executing action plans to enhance operational efficiency and customer experience.

Compensation
USD 43,000–59,400 / year

What you need

  • 6+ years of experience in a fast-paced environment leading a workforce
  • Retail, grocery, military, restaurant or equivalent experience
  • Strong written and verbal communication skills
  • Conflict resolution skills
  • Team development and engagement skills
  • Ability to lead in an ever-changing environment as a change agent improving processes/efficiencies

What you will own

  • Lead local team of Shift Leaders and Field Operations Associates and oversee facility operations
  • Plan, direct, and ensure accountability for all facility operations including deliveries, inventory, equipment, and systems
  • Drive improvements to KPIs such as Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order
  • Manage financial performance of the site to ensure budgeted productivity, labor, and expenses are achieved
  • Ensure compliance with Gopuff and legal policies, procedures, and regulations
  • Implement and monitor HR compliance, asset protection, safety controls, and quality assurance reviews
Core skills
Team LeadershipOperations ManagementRetail/Grocery ExperienceKPI ImprovementFinancial BudgetingConflict ResolutionTraining & DevelopmentCompliance & SafetyPhysical Stamina (Lifting 49 lbs)Shift Work (5pm-3am)
Internal freshness window ends Oct 21, 2026
View source evidence
  • salary “Charlottesville, VA Range: $43,000 - $59,400”
  • location “Job location: onsite,Charlottesville, VA”
  • must_have “6+ years of experience with a fast-paced environment and leading a workforce of employees.”
  • must_have “Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am)”
  • must_have “Ability to lift up to 49 pounds”
team leadershipoperations managementretail/grocery experiencekpi improvement
Role brief
Gopuff is seeking a Site Leader to join the Field Operations team. We are looking for a self-starting and entrepreneurial leader. The Site Leader role is an exciting and fast-paced role within Gopuff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a local team of Shift Leaders and Field Operations Associates and oversee the facility’s operations.      Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers. We put our customers first.    
Gopuff is seeking a Site Leader to join the Field Operations team. We are looking for a self-starting and entrepreneurial leader. The Site Manager role is an exciting and fast-paced role within Gopuff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a local team of Shift Leaders and Field Operations Associates overseeing the facility’s operations as well as a team of independent Driver Partners.  Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers. We put our customers first. 

Responsibilities

  • Plans, directs, and is accountable for all facility operations including, deliveries, inventory, equipment, and systems
  • Drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.
  • Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved
  • Responsible for ensuring compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports
  • Implementing and monitoring Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews
  • Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring confidentiality of information, documentation and assigned records
  • Teach and train your site leadership in controlling expenses and labor to ensure expenses adhere to the budget and sales volume
  • Create and implement plans to improve the financial performance of the facility

    • Qualifications

  • 6+ years of experience with a fast-paced environment and leading a workforce of employees.
  • Retail, grocery, military, restaurant or equivalent experience
  • Bachelor’s degree, preferred
  • Strong written and verbal communication skills
  • Strong skills with conflict resolution
  • Strong skills with team development and engagement
  • Ability to lead in an ever-changing environment
  • Proven track record of being a change agent with improving processes and efficiencies
  • Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business
  • Ability to stand, bend, reach and walk during shifts
  • Ability to lift up to 49 pounds
  • Professional fluency in Spanish, preferred

    • Pay:

  • Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area.
  • Charlottesville, VA Range: $43,000 - $59,400
  • The salary range above reflects what we’d reasonably expect to pay candidates. A candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role’s compensation package, please reach out to the designated recruiter for this role.

    • Additional

    At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.   And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.   Like what you’re hearing? Then join us on Team Blue.   Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.