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Remote role · site-man

Site Manager, West Chester, #89

Gopuff

onsite,West Chester, PAManagementFull-time
Before you apply

Role details

The practical picture
Work arrangement
Onsite
Employment
Full-time
Role signal brief

The role, at a glance

Extracted from the source posting · 95% confidence

The Site Manager at Gopuff is responsible for leading local operations teams and overseeing facility activities in West Chester, PA. The role focuses on driving performance metrics, ensuring safety and compliance, and managing financial outcomes. Candidates must have experience leading mixed W2/1099 workforces in fast-paced environments.

What you need

  • 3+ years of experience in a fast-paced environment
  • Experience leading a blended workforce of W2 and 1099 employees
  • Retail, grocery, military, restaurant or equivalent experience
  • Strong written and verbal communication skills
  • Strong skills with conflict resolution
  • Strong skills with team development and engagement

What you will own

  • Lead a local team of Shift Leaders and Field Operations Associates
  • Oversee facility operations including deliveries, inventory, equipment, and systems
  • Drive improvements to key performance indicators (KPIs) such as Order Picking Time and Cost Per Order
  • Ensure compliance with Gopuff and legal policies, procedures, and regulations
  • Manage financial performance of the site, including budgeted productivity and labor expenses
  • Implement safety, human resource compliance, and asset protection plans
Core skills
Team LeadershipOperations ManagementKPI ImprovementComplianceBudgetingConflict ResolutionGoogle Suite
Internal freshness window ends Oct 21, 2026
View source evidence
  • must_have “3+ years of experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees.”
  • nice_to_have “Bachelor’s degree, preferred”
  • workplace_type “onsite,West Chester, PA”
team leadershipoperations managementkpi improvementcompliance
Role brief
Gopuff is seeking a Site Manager to join the Field Operations team. We are looking for a self-starting and entrepreneurial leader. The Site Manager role is an exciting and fast-paced role within Gopuff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a local team of Shift Leaders and Field Operations Associates overseeing the facility’s operations as well as a team of independent Driver Partners.    Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers. We put our customers first. 
Gopuff is seeking a Site Manager to join the Field Operations team. We are looking for a self-starting and entrepreneurial leader. The Site Manager role is an exciting and fast-paced role within Gopuff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a local team of Shift Leaders and Field Operations Associates overseeing the facility’s operations as well as a team of independent Driver Partners.  Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers. We put our customers first. 

Responsibilities:

  • Plans, directs, and is accountable for all facility operations including, deliveries, inventory, equipment, and systems
  • Drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.
  • Training and coaching associates in the facility to work safely while following all standard work and processes.
  • Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved
  • Responsible for ensuring compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports
  • Implementing and monitoring Safety and Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews
  • Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring confidentiality of information, documentation and assigned records
  • Create and implement plans to improve the safety, culture and financial performance  of the facility 
    •  

    Qualifications:

  • 3+ years of experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees.
  • Retail, grocery, military, restaurant or equivalent experience
  • Bachelor’s degree, preferred
  • Strong written and verbal communication skills
  • Strong skills with conflict resolution
  • Strong skills with team development and engagement
  • Proficiency in computer usage, email, and Google Suite
  • Ability to lead in an ever-changing environment
  • Proven track record of being a change agent with improving processes and efficiencies
  • Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business
  • Ability to stand, bend, reach and walk during shifts
  • Ability to lift up to 49 pounds
  • Professional fluency in Spanish, preferred

    • Additional

    At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.   And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.   Like what you’re hearing? Then join us on Team Blue.   Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.