Act as a “thought leader” for our customers. Implement and oversee the quality of our deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance across customer engagements
Drive innovation in the areas of solution delivery capabilities, enterprise delivery methodology and reusable assets
Provide executive level Business Consulting and Pre-Sales support
Work hand-in-hand with our Sales team on consulting and pre-sales activities
Advise our customers of solution tradeoffs to assist in the cost / benefit analysis, taking into account business process, architecture and IT operating model
Contribute to NeuraFlash at a leadership level, be an advocate of our brand, and help NeuraFlash grow and scale
Acquire and maintain all applicable Ironclad Certifications
Travel up to 25% for customer projects and company events
Be a NeuraFlash evangelist in the Ironclad Community, and help us cultivate a company culture of success (company and personal) and fun
REQUIREMENTS
8+ implementations experience of Ironclad or DocuSign
Prior experience as a Solution Architect with Ironclad or DocuSign
5+ years of experience selling and delivering business solutions on the Ironclad or DocuSign platforms; demonstrated ability to speak to the delivery approach(es) and considerations for different sizes and scales of projects and clients across CLM solutions
3+ DocuSign and/or Ironclad certifications
Experience in all phases of services delivery, software development, and testing life cycles
Expert at project delivery, including all aspects of program management and the SDLC
Experience in management of established technology and product departments with mature program management processes and standards for both Agile and Waterfall project methodologies
Experience with building out project and program teams and organizing programs for success
Demonstrated track record of writing SOWs, reviewing proposals with clients and negotiating contracts
Expert business operations experience (e.g., invoicing, SOW, margins, utilization)
Background or relevant education in Operations, Legal, and Contracting
PREFERRED SKILLS
Outstanding verbal and written communication skills to audiences of all levels including client-facing skills
Passion for building software solutions with state-of-the-art technology
Eager to embrace challenging situations and enjoys solving complex problems
