Responsibilities:
- Lead the technical engagement of the customers throughout their lifecycle to drive the sale, deployment, and adoption of our solutions;
- Conduct technical presentations and architecture design sessions, to demonstrate the capabilities of Shift4 products and services, emphasizing how Shift4 can help their business grow (Pre-sales activities);
- Obtain a high-level understanding of the customers’ day to day processes, payment activities & needs;
- Work with different internal teams (such as Product, sales, marketing, operations & support);
- Serve as a key contributor for current and future products and marketing strategies by collecting feedback from customers and market knowledge;
- Conduct discovery and assessment workshops with clients, understand and document client needs, and suggest the best Shift4 solution;
- Identify & build customized solutions for strategic customers and manage their delivery;
- Be actively involved in analysis, solution design, client communication and implementation
Requirements
- At least 5 years of proven experience as a Solution Architect, Pre-sale Engineer or Product Manager, at a global company
- Knowledge & Experience in both eCommerce and Card Present payment processing industry
- Technical/Engineering background or engineering education
- Proven experience in analyzing and defining requirements and building tech-based solutions
- Exceptional communication and presentation skills (written and verbal, internal and external)
- Ability to work in a fast pace environment
- Strong sales capabilities and experience in customer-facing teams
- Execution skills in a matrix environment
- Ability to travel (every 5-6 weeks, ~15%-20%)
- Candidate must be based in Spain and possess a Professional Level of speaking and writing of both English and Spanish