We are hiring for a Senior Salesforce Project Manager to work with our Enterprise customers! As the Project Manager, you will manage projects for our Enterprise customers by providing day-to-day leadership to analyze their requirements, developing designs, and implementing cloud-based solutions based on Salesforce and the Force.com platform.
The ideal candidate has experience working with small and large customers and is comfortable with a rapid pace of change. The Project Manager is professional and confident in front of VP and Director-level stakeholders, has a strong analytical and consultative mindset, and thrives when working against tight deadlines. If you appreciate working with cutting edge technology and delivering exciting new digital solutions - then this is the role for you!
You'll have the opportunity to:
- Monitor and manage project financials, scope, and schedule to ensure project stays on track for assigned client projects.
- Drive implementations of high-quality AI and digital service solutions
- Act as primary day-to-day point of contact for the client and the operational aspects of the project, including a focus on building strong customer relationships.
- Facilitate or co-lead with customer project manager regular status meetings with project team, sponsors, and all stakeholders.
- Assist consultant team members in the delivery of client presentations during requirements, design, pilot and user acceptance testing sessions.
- Plan, initiate & manage Business-to-Business (B2B) Customer Relationship Management (CRM) systems and Artificial Intelligence (AI) software projects.
- Coordinate IT project teams to ensure that client business requirements are effectively incorporated into design specifications, multi-platform integrations and data transfers.
- Assess business implications for each project stage.
- Execute role of Agile Scrum Master and guide the software development lifecycle (SDLC) process for systems and product delivery.
- Bring a high level of energy and enthusiasm to NeuraFlash every day.
Required Qualifications:
- 5+ years project management experience with packaged software or custom development implementation on the Salesforce Platform.
- Experience working in a professional services/consulting environment.
- Experience applying Agile approaches to project management.
- Experience with salesforce.com serving as project manager or scrum leader.
- Experience with estimation/sizing and SOW/Change Order contracting.
- PMP or Scrum Master certification preferred.
- Salesforce or AI delivery/solution experience, specifically overseeing blueprint and implementation projects on the platform.
- Certified Salesforce.com Admin with either Sales Cloud or Service Cloud Consultant certifications.
Preferred Skills:
- Strong presentation and communication skills.
- Ability to work cohesively within a team and/or effectively as an individual.
- Bachelor’s Degree in Business, Engineering, Information Technology or Management.
- Professional and confident while maintaining a focus on customer success.