About the Role:
Join our team at Hims and Hers Health, Inc. (Hims & Hers) as a Senior Virtualization Engineer. We're a groundbreaking multi-specialty telehealth platform, revolutionizing healthcare accessibility. With a focus in VMs, public/private cloud virtualization, infrastructure automation, and secondary focus in networking, your role directly impacts how we connect consumers to licensed healthcare professionals, making better health easily attainable. You should be a forward thinking, innovative individual driven to identify updated tactics to traditional and/or complex problems.
You Will:
- Create, Design, implement, and maintain server and system architecture focusing on but not limited to VMware, MS HyperV, Azure, and AWS cloud infrastructure at Hims and Hers Health.
- Monitor and ensure all VM / network systems are working correctly.
- Ensure the stability, Integrity, and efficient operation of in-house information systems that support core organizational functions at Hims and Hers Health.
- Troubleshooting inefficiencies and errors with systems/VMs.
- Standardize existing deployments for server and storage virtualization.
- Maintain Disaster Recovery options for VMs / Networks. Technologies may include VMotion, VCenter HA, and Hyper-V Live Migration.
- Build and maintain SOPs, best practice and hardening documentation, and other internal reference documentation.
- Develop, maintain, and own system patching schedules on a predictable cadence.
- Familiarity with cloud-based remote access through ZTNA applications such as Netskope, Zscaler, and similar platforms.
- General understanding of network technologies such as switching and wireless.
- Experience with system integrations for Zero Trust Network Access platforms like Netskope, ZScaler, or other ZTNA platforms.
- Experience with maintaining vendor relationships for relevant environments.
- Collaborate cross-functionally to align VM, Server, and Storage architecture with business needs, security standards, and our dynamic telehealth environment.
- Provide technical leadership, guiding junior engineers to optimize our network within the context of healthcare innovation.
- Ensure server and storage environment stability, performance, and security, supporting uninterrupted healthcare services.
- Proactively Evaluate and Implement security measures specific to Hims and Hers Health, safeguarding sensitive data and ensuring compliance.
- Conduct server/storage infrastructure assessments, enhancing our security posture and service quality.
- Stay updated with industry trends, adapting to telehealth's unique demands.
- Collaborate with vendors and respond to server and infrastructure emergencies to ensure seamless user experience.
- Participate in on-call rotations, reflecting our commitment to patient well-being.
You Have:
- Bachelor's Degree in Computer Science or related field (preferred but not required).
- 5+ years of data center, server, and/or storage engineering experience.
- Experience with server design, data center architecture, and server topology.
- Expertise in traditional server virtualization, AWS and Azure cloud infrastructure.
- Experience in VMware Audits, Utilization, and NIC teaming.
- In-depth understanding of infrastructure and server security in a healthcare context.
- Relevant certifications: VMware VCP-DCV, Microsoft WSHAA.
- Proficiency in server monitoring, troubleshooting, and communication.
- Proficiency in cloud environments as well as on-prem.
- Strong problem-solving skills in healthcare innovation.
- Ability to lead and mentor junior engineers.
- Ability to communicate with technical and non-technical personnel.
- Scripting and automation skills and familiarity with: JSON, YAML, and Ansible (a plus).
- Experience with architecture designing software (e.g. Visio).
- Proficiency participating in a Change Management process.
- Some travel may be required as needed to our sites across the United States
Our Benefits (there are more but here are some highlights):
- Competitive salary & equity compensation for full-time roles
- Unlimited PTO, company holidays, and quarterly mental health days
- Comprehensive health benefits including medical, dental & vision, and parental leave
- Employee Stock Purchase Program (ESPP)
- Employee discounts on hims & hers & Apostrophe online products
- 401k benefits with employer matching contribution
- Offsite team retreats
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