What You'll Do
We are looking for a strong leader to join our team as part of the Finance & Business Operations Organization. As a key team member of a high-visibility organization, this role will provide both technical and operational support to Cloudflare’s Global Commissions Tooling & Strategy.
Locations: Remote US & Canada
Responsibilities:
- Support Strategic Direction, Product Vision, Customer Discovery, Feature Prioritization & Cross-functional alignment for Cloudflare’s Commission Tech Stack
- Identify & implement leading practice architecture and build techniques, optimizing for scalability, useability, flexibility and analytical intelligence
- Coordinate managed services resources, leveraging them to execute and implement builds, enhancements and testing, eventually taking ownership once the solution is functionally complete.
- Support the implementation of robust and thorough change management processes and testing framework
- Employ a ‘business-focused’ approach to technical work; learn, understand and speak the language of key stakeholders and business partners
- Plan and execute appropriate testing (e.g. test plans, test cases, and test scripts) to comprehensively test assigned enhancements to business applications.
- Review and analyze application performance, to provide enhancement recommendations and process improvements.
- Provide risk assessment for new functionality and enhancements.
- Build extensive solution / process documentation and enablement infrastructure, scaling consistent practices, documentation and desktop procedures for tool functionality
- Build deep knowledge around and leverage relationships to influence outcomes and prioritization of upstream system enhancements which directly impact ICM practice (eg. HCM, CRM, etc.)
- Support the implementation of appropriate SOX Controls, partnering closely with the Controllership and Internal Audit Organizations
About You:
- 8+ years of Product Management, Technical Project Management, Consulting, or Incentive Compensation Administration; experience with a Saas business model preferred
- Firm grasp of the commission administrative process flow, including plan document distribution and tracking; transaction crediting; incentive calculations; payment file preparation; and issue resolution
- Experience or understanding of commissions-specific SOX Controls
- Experience with Varicent, Anaplan ICM, Xactly, Calidus or a similar ICM tool
- Experience with SQL platforms and queries
- Preferred: Familiarity with services such as EC2 and S3 and experience working with large-scale, complex datasets; coding proficiency in at least one modern programming language (Python, Perl, Java, etc)
- Communication: Clear, concise communicator; ability to synthesize complex data or business problems into actionable information to drive results
- Versatility: Ability to multitask and thrive in a fast-paced, high-growth environment, zooming in with good attention to detail while still keeping the big picture in mind
- Project Management: Results-oriented, self-starter, organized, team-focused, and a strong work ethic, leveraging relationships to ensure deadlines are met