Description
The Systems Engineer is part of the Infrastructure Engineering team at Granicus. The team supports and maintains infrastructure hardware, software, and critical systems with a focus on security, availability, and scalability. The ideal candidate possesses infrastructure system triage and troubleshooting skills, with specific focus on Windows server and Active Directory.
The Systems Engineer is part of the Infrastructure Engineering team at Granicus. The team supports and maintains infrastructure hardware, software, and critical systems with a focus on security, availability, and scalability. The ideal candidate possesses infrastructure system triage and troubleshooting skills, with specific focus on Windows server and Active Directory.
What You'll Do:
Follow infrastructure team processes and actively seek to improve them, especially as it relates to implementing automation of repeatable tasksIdentify and fix problem areas in Windows servers that run Granicus productsExecute quality changes and perform code and change request reviewsAs part of an on-call team, triage and troubleshoot efficiently and effectively during production incidentsEnsure system resources and assets are logged and monitored along with appropriate actions for eventsAnalyze log files and other infrastructure data using available toolsDevelop documentation to empower other team members and accurately represent projects and proceduresPlan for and install new software/firmware releases and hardware/software upgrades to meet security and supportability requirements
Who You Are:
You have 3+ years of experience supporting Windows servers in a data center or cloud environmentYou have experience with MS Active Directory configuration and managementYou have specific technical experience with: regular patching of infrastructure hardware and software systems certificates and certificate management Scripting / automation (e.g., Bash, Python, Ansible, Terraform, Git, PowerShell)You have an understanding of security frameworks such as ISO 27001, NIST 800-53 and/or FedRAMPYou have worked in a large enterprise environment, providing Windows supportYou are passionate about technology and keep abreast of technical developments in your fieldYou have the ability to adapt to a changing environment
Specific System|Network Experience:
The ideal candidate has some level of experience with the following infrastructure|network technologies (bonus if your experience matches the specific products at Granicus in parenthesis):Windows Server OSWindows Active Directory System monitoring tools (LogicMonitor, LogRhythm, Elastic)DNS and IP Management (Infoblox)Cloud computing (AWS, Azure)Virtualization (VMware)
Security and Privacy Requirements
Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.
