Engage with strategic customers and partners in Japan in solution presentations, demonstrations, and proof of concepts to support regional revenue growth
Collaborate with sales teams to support customers throughout the sales cycle and act as a trusted technical advisor
Manage and maintain the Customer Demo Lab environment, including Extreme Networks equipment for testing, validation, and integration activities
Deploy, configure, and maintain Extreme Networks hardware and software; design and maintain layer 2/3 topologies
Monitor and troubleshoot lab network performance, maintain lab documentation, and support automated testing frameworks
Collaborate with product, QA, and development teams to support feature validation and integration testing
Qualifications
Bachelor's degree in Computer Science, Engineering, or related technical field
3+ years of experience in sales engineering, solutions architecture, or network consulting
Strong understanding of enterprise networking, switching/routing, wireless LAN, and/or cloud-managed networks
Experience working with vendors such as Cisco, Aruba, Juniper, or similar
Fluent in Japanese (native or business level) and proficient in English (reading/writing/speaking)
Strong troubleshooting skills with CLI, SNMP, and packet analysis tools (e.g., Wireshark)
Role signal brief
The role, at a glance
Extracted from the source posting · 95% confidence
Extreme Networks seeks a Systems Engineer for the Tokyo, Japan area to deliver pre-sales technical support, customer demonstrations, and proof-of-concept deployments. The role requires managing a customer demo lab environment, maintaining Extreme Networks hardware and software, and collaborating with sales teams to support regional revenue growth in Japan.
Compensation
JPY 10,000,000–14,000,000 / year
What you need
Bachelor's degree in Computer Science, Engineering, or related technical field
3+ years of experience in sales engineering, solutions architecture, or network consulting
Experience working with vendors such as Cisco, Aruba, Juniper, or similar
Fluent in Japanese (native or business level) and proficient in English (reading/writing/speaking)
Strong troubleshooting skills with CLI, SNMP, and packet analysis tools (e.g., Wireshark)
What you will own
Engage with strategic customers and partners in Japan in solution presentations, demonstrations, and proof of concepts to support regional revenue growth
Collaborate with sales teams to support customers throughout the sales cycle and act as a trusted technical advisor
Manage and maintain the Customer Demo Lab environment, including Extreme Networks equipment for testing, validation, and integration activities
Deploy, configure, and maintain Extreme Networks hardware and software; design and maintain layer 2/3 topologies
Monitor and troubleshoot lab network performance, maintain lab documentation, and support automated testing frameworks
Collaborate with product, QA, and development teams to support feature validation and integration testing
Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before and with double digit growth year over year, no provider is better positioned to deliver better outcomes on scale, than Extreme.
Come become part of something big with us! We are a global leader, with hubs in Europe, North America, South America, Asia Pacific, and the Middle East.
Position Overview
We are seeking a skilled and detail-oriented Systems Engineer in Tokyo, Japan to engage with strategic customers and partners in Japan in solution presentations, demonstrations and proof of concepts to support the regional revenue growth.As a trusted technical advisor, you will work closely with the sales team to support customers throughout the sales cycle. You will play a critical role in helping customers and partners understand the value of our solutions and in driving business growth across Japan.
This role also requires the Systems Engineer to manage and maintain the Customer Demo Lab environment. This role involves maintaining a wide range of Extreme Networks equipment used for testing, validation, and integration activities. You will be responsible for maintaining lab infrastructure, ensuring operational readiness, supporting test scenarios, and collaborating with engineering and product teams with test setups, and contributing to automation and innovation efforts within the lab. You will leverage on this lab to demonstrate the value of the solutions from Extreme Networks to the customers.
Key Responsibilities
Collaborate with account managers to identify customer needs and propose technical solutions that align with business goals.
Conduct training and product demonstrations to Extreme employees, customers and partners.
Participate and deliver technical assessments, proof-of-concept deployments, and architectural workshops for prospective customers.
Collaborate with sales teams, partners, and internal stakeholders to support regional revenue goals and extend market reach
Build strong relationships with key technical stakeholders at customer organizations.
Stay up to date on industry trends, competitive landscape, and emerging technologies
Provide pre-sales technical support for RFPs, RFIs, and solution proposals.
Act as a liaison between customers and product/engineering teams to provide feedback and ensure solution alignment.
For the Customer Demo Lab:
Deploy, configure, and maintain Extreme Networks hardware and software
Design and maintain layer 2/3 topologies, including VLANs, routing, and IPv6 configurations.
Monitor and troubleshoot lab network performance and stability.
Maintain lab documentation (topology diagrams, IP plans, configurations).
Support automated testing frameworks and integrate network infrastructure into CI/CD pipelines where applicable
Collaborate with product, QA, and development teams to support feature validation and integration testing.
Configure and maintain network services in the lab (e.g., DHCP, DNS, NTP, syslog).
Implement and manage firmware upgrades and backup configurations across test equipment.
Manage physical cabling and racking of devices; ensure proper labeling and cable management.
Track hardware inventory, licensing, and lab resource allocation.
Technical Skills & Experience
Bachelor's degree in Computer Science, Engineering, or related technical field.
3+ years of experience in sales engineering, solutions architecture, or network consulting.
